Viewing 10 posts - 1 through 10 (of 10 total)
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  • July 21, 2015 at 12:29 pm #476417
    seby82

    i have this errore :
    Fatal error: Call to undefined function get_header() in /web/htdocs/www.site.it/home/index.php on line 9

    I have to copy the package on my hosting and i have receve the error on run url http://www.site.it
    Can you support me ?

    July 21, 2015 at 4:45 pm #476609
    Elliott

    Hi seby82!

    Completely delete the theme from your WordPress theme directory via FTP and then navigate to Dashboard > Appearance > Themes > Add new and install the theme again.

    If your still having problems then send us a WordPress login and we’ll take a look.

    Best regards,
    Elliott

    July 22, 2015 at 4:02 pm #477166
    seby82

    Sorry,
    i have to copy the \enfold on hosting because i think that is the quickStart.
    have i to install wordpress and in second moment i install the template ?

    (sorry for my english)

    Thanks

    July 23, 2015 at 6:30 am #477510
    Ismael

    Hey!

    I think you didn’t install WordPress correctly. The best thing to do is to contact your hosting provider to help you setup your WordPress installation. We can then install the theme after.

    Cheers!
    Ismael

    July 23, 2015 at 10:35 am #477611
    seby82

    can i install the wordpress version 4.2.2 ?

    July 23, 2015 at 12:26 pm #477655
    Yigit

    Hi!

    Yes. But please make sure to update Enfold to its latest version 3.2.3 as well – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    July 23, 2015 at 4:06 pm #477783
    seby82

    Sorry
    i have problem … in following the account

    July 24, 2015 at 10:17 am #478102
    Rikard

    Hi!

    I’m not sure what problem you are having there? I logged in and everything looked fine, no error messages at all. The frontend didn’t seem to have any errors either.

    Best regards,
    Rikard

    July 24, 2015 at 3:25 pm #478206
    seby82

    My problem is to install the theme; in detail, in install section i add zip theme and the sistem is blocking in run, i don’t receive ever message

    July 24, 2015 at 11:45 pm #478431
    Josue

    Hey!

    Try installing the theme via FTP:

    Regards,
    Josue

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