Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 23, 2016 at 6:44 am #620366
    fluidsuccess

    hi there

    we’re having this error on the backend editing elements on the visual editor. you can see the contents on preview but nothing is showing up on the popup editor. tried updating to the latest theme but didnt fixed it so i reverted back as i had some customization on the theme.

    big thanks

    dennis

    • This topic was modified 8 years, 7 months ago by fluidsuccess.
    April 25, 2016 at 4:51 pm #621482
    Yigit

    Hi fluidsuccess!

    You are currently using an older version of the theme. Please update Enfold to the latest version 3.5.3 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    April 26, 2016 at 6:48 am #621921
    fluidsuccess

    hi yigit

    did the update already and did not fix the issue. any other recommendations?

    thanks

    April 27, 2016 at 6:47 am #622763
    Rikard

    Hi,

    I tried editing a text block on one of your pages without any problems, is this happening on a particular page/element? Please try to be as specific as possible.

    Best regards,
    Rikard

    April 27, 2016 at 5:20 pm #623250
    fluidsuccess

    hi rikard

    yes.. its working now because we reverted back to 4.4.2 wordpress. it seems 4.5.0 is doing the issue and Enfold 3.5.3 is not fixing this.

    any other recommendation?

    thank you!

    April 30, 2016 at 12:05 pm #624944
    Josue

    Hi,

    Did you try disabling all third-party plugins? perhaps a plugin is not yet compatible with 4.5.

    Best regards,
    Josue

    April 30, 2016 at 2:34 pm #625023
    BeyondBOLD

    I had a similar issue, I manually uploaded the files in /wp-includes/js/tinymce from a freshly downloaded wordpress core install and it was resolved.

    April 30, 2016 at 2:39 pm #625026
    Josue

    Glad it’s solved for you and thanks for sharing your solution.

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