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  • #1472647

    I’m getting this fatal error in logs…what would be causing this and how to fix?

    “error”: {
    “type”: 1,
    “file”: “/wp-content/plugins/woocommerce/includes/wc-notice-functions.php”,
    “line”: 240
    },
    “remote-logging”: true,
    “backtrace”: [
    “”,
    “#0 /wp-content/themes/enfold/config-woocommerce/config.php(3072): wc_get_notices(‘success’)”,
    “#1 /wp-includes/class-wp-hook.php(324): avia_woocommerce_cart_dropdown(”)”,
    “#2 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)”,
    “#3 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)”,
    “#4 /wp-content/themes/enfold/includes/helper-main-menu.php(153): do_action(‘ava_main_header’)”,
    “#5 /wp-includes/template.php(812): require(‘/nas/content/li…’)”,
    “#6 /wp-includes/template.php(745): load_template(‘/nas/content/li…’, false, Array)”,
    “#7 /wp-includes/general-template.php(206): locate_template(Array, true, false, Array)”,
    “#8 /wp-content/themes/enfold/header.php(275): get_template_part(‘includes/helper’, ‘main-menu’)”,
    “#9 /wp-includes/template.php(810): require_once(‘/nas/content/li…’)”,
    “#10 /wp-includes/template.php(745): load_template(‘/nas/content/li…’, true, Array)”,
    “#11 /wp-includes/general-template.php(48): locate_template(Array, true, true, Array)”,
    “#12 /wp-content/themes/enfold/404.php(9): get_header()”,
    “#13 /wp-includes/template-loader.php(106): include(‘/nas/content/li…’)”,
    “#14 /wp-blog-header.php(19): require_once(‘/nas/content/li…’)”,
    “#15 /index.php(17): require(‘/nas/content/li…’)”,
    “#16 {main}”,
    “thrown”

    #1472657

    Same here! Looking for an older version of enfold to downgrade with.

    #1472659

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.


    @Joajan
    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1472677

    Hi Rikard and team thanks for quick response! You guys really have the best support of any theme developer! Login deets below

    #1472691

    Hi,

    Thanks for that. Is there a way of reproducing this on the backend, or are you only seeing entries in your error logs? Also, do the errors go away if you activate the parent theme, or if you temporarily deactivate all plugins except WooCommerce?

    Best regards,
    Rikard

    #1472716

    I see the errors in logs but have not experienced the error myself so not sure what actions users are taking that lead to error.

    #1472741

    Hi,

    Thanks for the update. This is not a general theme problem, so we would need some more information in order to help you out further. A way to reproduce the problem would be a great step, and to check if the problem occurs when the parent theme is active as well.

    Best regards,
    Rikard

    #1472827

    Hi Rikard,

    I’ve spent quite some time looking for anything obvious but haven’t come up with anything. Based on the error log can you point me in the right direction of where I should be troubleshooting/investigating?

    Thank you!

    #1472858

    Hi,

    It looks to be related to the WooCommerce cart in some way. I see that you are overriding WooCommerce templates in your child theme, so I would recommend that you start by removing them to see what happens then. If the problem goes away then you can add the templates one by one to see when the problem occurs again.

    Best regards,
    Rikard

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