Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 22, 2019 at 1:18 pm #1168565
    excelleme

    Hey, I have been trying to upload some custom fonts to enfold theme Custom Font Manager but it is giving me this error:
    “Couldn’t add the font because the server didn’t respond.
    Please reload the page, then try again”
    I have tried changing the browser, removing cache, and enabling PHP ZipArchive as well but no luck. I have also tried to do it in the Enfold parent theme as well but it isn’t working.

    Debug.log shows this error:
    [22-Dec-2019 11:57:54 UTC] PHP Fatal error: Class ‘ZipArchive’ not found in wp-content/themes/enfold/framework/php/font-management/class-avia-font-management-base.php on line 407

    Solved:
    Nevermind, I found the solution. Just installed ZipArchive PHP extension and checked the zip checkbox in Select PHP Versions option in Cpanel. It worked for me. The ZipArchive was not enabled correctly that is why it was not working.

    • This topic was modified 4 years, 11 months ago by excelleme.
    December 23, 2019 at 7:59 am #1168674
    Rikard

    Hey excelleme,

    Great, I’m glad that you found a solution and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    December 23, 2019 at 5:38 pm #1168784
    excelleme

    Hey Rikard, I found the solution to this problem. You can go ahead and close this topic.
    Thanks

    December 23, 2019 at 5:51 pm #1168786
    Yigit

    Hi!

    Glad you figured it out and thanks for sharing your solution! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Unable to upload any custom font to Custom Font Manager’ is closed to new replies.