Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • December 15, 2018 at 8:27 pm #1045707
    Dino_Brandi

    Good morning,
    my name is Dino Brandi.
    I installed the Enfold theme on my website consilvio.it with the
    but now I am still in version 4.2.2. Today I tried to upgrade to version 5.0.1. but I received the message “Update failed: The download was unsuccessful. No valid URL was provided.”
    What should I do?
    Can you help me, please?
    Thank you very much,
    Brandi Bernardino
    mail: bbinfo@alice.it

    • This topic was modified 6 years, 7 months ago by Mike. Reason: hide API & purchase code
    December 16, 2018 at 4:50 am #1045782
    Mike

    Hey Bernardino,
    Theme Forest changed their API to a Token key which caused a problem with automatic updating, we corrected the issue with version 4.5 but to get it you will need to manually update, please see this post
    If you would prefer to have some help with this, Please include a admin login & FTP access in the Private Content area so we can assist.

    Best regards,
    Mike

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.