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  • August 6, 2019 at 7:05 pm #1125205
    Kamakshi

    Hi,
    I am unable to update several plugins on our site.

    This is what I get (I have included messages for a select few plugins) –
    Elementor
    Update Failed: Could not copy file. elementor/assets/css/editor-rtl.css
    GDPR
    Update Failed: Could not copy file. cookie-law-info/languages/cookie-law-info-cs_CZ.po
    SSL
    Update Failed: Could not copy file. really-simple-ssl/img/cross-icon.png
    Yoast
    Update Failed: Could not create directory. wordpress-seo-premium/vendor_prefixed/ruckusing/lib/Task

    Could you please check this for me urgently.

    Many thanks

    August 6, 2019 at 9:17 pm #1125280
    Victoria

    Hey Kamakshi,

    This is not theme related, you might want to contact your hosting provider and ask them to check for you, it looks like folder permission issues.

    Best regards,
    Victoria

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