Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 22, 2019 at 2:58 pm #1081860
    kathyfg

    We are unable to update to the latest version of this theme. the following support information was in markup:
    <!–
    Debugging Info for Theme support:
    Theme: Enfold
    Version: 4.2.3
    Installed: enfold
    AviaFramework Version: 4.6
    AviaBuilder Version: 0.9.5
    – – – – – – – – – – –
    ChildTheme: Enfold Child
    ChildTheme Version: 1.2
    ChildTheme Installed: enfold
    ML:512-PU:65-PLA:21
    WP:4.9.10
    Updates: enabled
    –>
    We have overrides on header.php, functions.php (minimal), and template-builder.php, along with some stylesheet rules and misc JS functionality.
    When the update gets applied, peculiar things happen that we aren’t sure has anything to do with out overrides. For example, our logo gets replaced with the Enfold logo. The homepage carousel / image-slider goes away. Those are the most noteable issues.

    • This topic was modified 6 years, 3 months ago by kathyfg.
    March 27, 2019 at 4:32 am #1083371
    Ismael

    Hey kathyfg,

    Thank you for using Enfold.

    Did you update the theme manually via FTP? Please try to delete the current theme directory first before uploading the new one. You may need to reconfigure the header settings after the upgrade. The documentation should help.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    April 26, 2019 at 5:48 pm #1094799
    kathyfg
    This reply has been marked as private.
    April 29, 2019 at 12:36 pm #1095237
    Ismael

    Hi,

    Thanks for the update.

    This shortcode issue is already fixed on version 4.5.6. Please upgrade the theme to that version.

    Best regards,
    Ismael

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