Unable to update theme- error on update - Support | Kriesi.at

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February 28, 2017 at 11:30 pm #753325

dianajuhn
Participant

On all my sites with Enfold i get either this message: Download failed. cURL error 28: connect() timed out!

Or this error message on jacquelinedroberts.com and unlimitedhorizonsconstruction.com:
Downloading update from https://s3.amazonaws.com/marketplace-downloads.envato.com/files/221979441/enfold_final.zip?response-content-disposition=attachment%3B%20filename%3Dthemeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJYG5ROGJ6X7Z3M6Q%2F20170228%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20170228T205358Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=4a8429e6b391d32650e5091641415ee4c3467606fd73d6cff40276a4b52915b7…

not one of my enfold sites will update. :-(
Diana

March 1, 2017 at 7:45 pm #753910

Vinay
Inactive Moderator

Hey diana,

It could have been due to the Amazon servers going down. Please try again and let us know.
If you still have any issue post your FTP detials as well along with working wordpress admin credentials.

Best regards,
Vinay

March 1, 2017 at 7:49 pm #753917

dianajuhn
Participant

you are so right! I did here about that. and last night, updated everything just fine.
Thank you for weighing in!
Diana

March 3, 2017 at 7:47 am #754878

Rikard
Keymaster

Hi Diana,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
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