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  • #1222065

    Good morning,

    even if my token is correctly filled up and no errors have been shown up, my theme is stuck to the version 4.5.3 and the last sucessful check was on 2020/06/12 09:15.

    May you support me about the matter?
    Thank you in advance
    Carlo

    #1222216

    Hi Carlo,
    Can you try to generate another token from envato? and make sure it has these permissions:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    And use this token.
    Let us know if this helps.

    Best regards,
    Nikko

    #1222342

    Hi Nikko,

    I did it as per your instructions.
    I got the message “We checked the token on 2020/06/13 08:43 and we were able to connect to Envato and could access the following information: Your Purchases, Your username and your email”, but I’m still getting the message “No Updates available. You are running the latest version! (4.5.3)” with the last sucessful check on 2020/06/13 08:48.

    Waiting further instruction
    Thank you
    Carlo

    #1222389

    Hi Nikko,
    I did it manually.

    I activated another thema temporarily, I renamed by FTP the old folder of Enfold and I did the upload of the new release from wordpress (theme feature).

    Thank you anyway
    Regards
    Carlo

    #1222428

    Hi Carlo,

    Thanks for the update. We’ll leave this thread open in case you should have any further problems with the automatic updates.

    Best regards,
    Rikard

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