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  • #1023532

    While having the Yoast plugin enabled, if we create a new post or edit a post we are unable to use a few features inside of wordpress:

    – We can’t change the publish date of the post
    – We can’t change the visibility
    – We can’t change the status of the page
    – We can’t switch to “Advanced Layout Editor” or even to the “Visual” tab.

    Turning off Yoast and refreshing the page editor fixes the problem immediately. I’m including information to login on our dev site which can replicate the issue.

    #1023960

    Hey CharlotteKCM,

    Credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

    #1024997
    This reply has been marked as private.
    #1025577

    Hi CharlotteKCM,

    Which version of php are you running?

    You are running a very old version of the theme. You might want to update it.

    Best regards,
    Victoria

    #1025694

    The server is on php 5.6.38

    Awesome, so looks like the person with my company who purchased the theme did so on their own Themeforest account instead of our company account. So I never got emails about the theme being out of date… That said, there should probably be something in the admin area that tells me… I’ve been going to the Enfold navigation in the admin area, then going to the “Theme Update” subnavigation which says “No updates available, you are running the latest version” which even has a link to check manually that returns the same thing.

    No where in the admin area has been telling me it’s out of date.

    Anyways, I’ve downloaded the newest version but have major problems when upgrading. Is there some kind of article I need to follow about how to transition from 3 to 4 or something? We’re running a child theme based on enfold.

    When I just upload the new folder, then I start getting error 500s. I rename the main “enfold” theme folder to “enfold-backup” to get around the 500s and access the admin area, then check the Themes page and it shows two enfolds and not one enfold + enfold-child…. So then I removed both theme folders and tried starting from scratch by uploading just the new enfold folder… Tried to switch themes and the page just loads continuously and never changes themes…

    So I removed all of that, then copied the original enfold 3.5.3 & enfold-child folders from our live site so that it’s working again…Any idea what I need to do to get this theme updated?

    #1026040

    Hi CharlotteKCM,

    Can you please check the error log for the 500 errors you were getting.

    DO you have a test server where you can test everything before doing it on a live website?

    Best regards,
    Victoria

    #1026374

    Yes I’m running this on a test server.

    For the error logs, I just want to confirm what the ideal upgrade method would be…

    Should I keep everything as is with version 3.5.3 and our child theme as the active theme, then just upload the newest version via FTP and overwrite everything in the main enfold theme? Then check the error log?

    #1026798

    Hi CharlotteKCM,

    Yes, that is the way to go. Please make sure you have a backup and write us about those 500 errors that you’re getting.

    Best regards,
    Victoria

    #1030579

    Apologies for taking so long to get back to you, priorities had to shift a bit.

    Looks like the only fatal error I’m seeing is this:

    PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

    #1031299

    Hi CharlotteKCM,

    Try to switch to a default WordPress theme, then delete the Enfold theme and re-install the theme again, this should fix the issue you’re having. Let us know if this helps.

    Best regards,
    Nikko

    #1031760

    Looks like I’ve got it working for the most part now.

    One annoying issue I’m trying to figure out now is that the main navigation items have a solid background when I’m at the top of the page and the navbar should be transparent.

    It’s in the avia-merged-styles css sheet, which I saw can be disabled but if it’s a performance boost I’d prefer to keep it enabled and just fix wherever it’s merging from…

    This is the rule:
    `#top #header .av-main-nav > li > a {
    color: #ffffff;
    background-color: #313940;
    font-size: 13px;
    font-family: ‘Open Sans’,’Helvetica Neue’,Helvetica,Arial,sans-serif;
    }

    I’m going to search the forums for fixes as well but figured I’d leave this here in case you guys know the fix and see this before I find it

    #1032961

    Hi CharlotteKCM,

    You can change it in Enfold > Advanced Styling > edit Main Menu Links.
    Hope this helps.

    Best regards,
    Nikko

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