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  • April 4, 2026 at 3:57 am #1496563
    Quazione

    Hello Kriesi Team,

    I’ve been unable to register the Enfold theme for automatic updates via Envato, despite multiple attempts using different tokens and methods.

    Setup Steps Completed:

    • Installed Envato Market plugin
    • Created OAuth app + API key via Envato
    • Generated multiple Personal Tokens (basic + full permissions)

    Issue:

    • Envato connects, but purchased items do not display
    • Theme cannot be registered for updates

    Error Output:

    • Connected to Envato successfully
    • Purchases accessible
    • Username & Email not accessible
    • username Errorcode 403 – <i>not_authenticated</i>
    • email Errorcode 403 – <i>not_authenticated</i>

    Context:

    • This issue has persisted for years (even with a new license)
    • Previously assumed license ownership issue → resolved by buying new license
    • Problem remains unchanged

    Questions:

    • What is the correct current method to register Enfold with Envato?
    • Are specific token permissions required?
    • Should this use OAuth or Personal Token?
    • Why would Envato return 403 for username/email but still partially connect?

    Any guidance would be greatly appreciated.

    Thank you,<br>
    Armen

    • This topic was modified 1 day, 1 hour ago by Quazione. Reason: html code issues
    April 4, 2026 at 12:59 pm #1496581
    Mike

    Hey Quazione,
    The Token needs specific permissions to verify the purchase and link your Envato account. If these are not correct you will receive an error, also note at Envato limits the number of checks a day across all of your licenses, so in some cases you will need to wait 24 hours before checking again. Above you write about a API key, which Envato no longer uses, so if you have a old version that asks for a API key, or some v4-v5 you will need to manually update before the Token will work.

    To manually update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
    then you will see the Theme updated successfully message.
    After which you can go to your Theme Forest account and create a new Token for future automatic updates.

    Best regards,
    Mike

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