Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 22, 2020 at 5:51 pm #1215292
    Jaidenicole

    Hello,
    I recently installed Enfold on my site, but when I attempt to import any of the demo options, I get the following error:
    IMPORTING DIDN’T WORK!
    YOU MIGHT WANT TO TRY RELOADING THE PAGE
    AND THEN TRY AGAIN.
    I have reloaded, cleared cache, cookie, etc but still no luck.

    May 23, 2020 at 4:45 pm #1215529
    Victoria

    Hey Jaide,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Which demo are you trying to import?

    Best regards,
    Victoria

    May 23, 2020 at 6:09 pm #1215544
    Jaidenicole

    Sure, I am trying to import the Shop demo. My credentials are below.

    • This reply was modified 4 years, 7 months ago by Jaidenicole.
    May 24, 2020 at 1:09 pm #1215721
    Victoria

    Hi Jaidenicole,

    Can you please check the server log for error?

    Best regards,
    Victoria

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