Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 5, 2017 at 12:40 pm #872736
    canasta

    Ive tried disabling all plugins
    Ive tried using different browsers
    When I click on the box to edit it does not show the content I just get “Click here to edit”

    November 5, 2017 at 11:10 pm #872847
    Nikko

    Hey canasta,

    Can you try adding this code in wp-config.php file:

    define('CONCATENATE_SCRIPTS', false);

    Let us know if this helps. :)

    Best regards,
    Nikko

    November 5, 2017 at 11:16 pm #872852
    canasta

    I added that – problem remains :(

    November 6, 2017 at 1:12 am #872882
    Nikko

    Hi,

    Can you also give us ftp access, so we can check further.

    Best regards,
    Nikko

    November 6, 2017 at 5:03 am #872907
    canasta

    Sure

    November 7, 2017 at 6:54 pm #873847
    Basilis

    Hi,

    I just tried the backend of the site and all seem to work fine.
    Can you make sure that you clear your cache please?

    Best regards,
    Basilis

    November 7, 2017 at 7:54 pm #873873
    canasta

    Some pages appear to work fine – but many do not
    I have cleared cache – problem remains
    I have tried with Internet explorer – which i have not used on this computer before today – problem remains
    I’ll post in private which page you should try

    November 8, 2017 at 1:31 pm #874155
    Rikard

    Hi,

    Thanks for the feedback, I get the same problem on my end. The layout builder can sometimes be a bit sensitive to unclosed html markup and shortcodes, in this case I think the caption shortcode you are using is causing it to fail. Could you try to recreate your content, but this time, use the image element for your image and a text block under it for the caption? Sorry about the trouble, but I think that should resolve the problem.

    Best regards,
    Rikard

    November 8, 2017 at 1:44 pm #874166
    canasta

    Thanks Rikard. That worked a treat. I appreciate your help.

    November 9, 2017 at 7:49 am #874525
    Rikard

    Hi,

    Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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