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  • January 13, 2018 at 8:17 am #896859
    vincefowler

    Hi there

    First – I love the Enfold theme. It’s been a pleasure to work with and Support has been superb.

    I cannot seem to drag and drop widgets into place.

    I work on an iMac with the latest OS
    Web Browser: Chrome – up to date

    Thoughts?

    Thanks in advance.

    • This topic was modified 6 years, 10 months ago by vincefowler.
    January 14, 2018 at 4:23 am #897004
    Rikard

    Hey Vince,

    I see the same thing on my end under Appearance->Widgets. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    January 17, 2018 at 6:51 pm #898627
    tlkingsland

    I have the same issue and working on the same platform (still awaiting response I’ve separately). I’ve deactivated all plug-ins, refreshed screen and same issue remains.

    January 18, 2018 at 11:30 am #899042
    Victoria

    Hi vincefowler,

    You should be running at least php5.6.3 for the code to work properly.
    Image 2018-01-18 at 17.29.25.png

    Please upgrade.

    Best regards,
    Victoria

    January 18, 2018 at 11:30 am #899044
    Victoria

    Hi tlkingsland,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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