Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 24, 2025 at 3:59 pm #1487188
    dbrya0

    Hello,

    I am trying to install a demo on my recently purchased theme and I am consistently getting a cURL Error 28 from word press when trying to download the demo. We are using Bluehost as our hosting service. Can you help us install the demo?

    July 24, 2025 at 7:39 pm #1487197
    Rikard

    Hey dbrya0,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 24, 2025 at 8:22 pm #1487200
    dbrya0

    Sending now via Private Content

    July 25, 2025 at 1:07 am #1487203
    dbrya0

    Error reads as:

    Error accessing file for download:

    cURL error 28: Failed to connect to kriesi.at port 443 after 10004 ms: Timeout was reached

    July 25, 2025 at 10:31 am #1487222
    Rikard

    Hi,

    Thanks for that. I can’t see any obvious reason as to why the demo import is not working on your installation unfortunately. I’ve imported the content shortcode for the front page for you though, please let us know if you should need any further content. Note that the theme and page settings has to be set manually either in the theme options, or in the layout menu for each individual page.

    Best regards,
    Rikard

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