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  • October 12, 2024 at 12:27 am #1468950
    iogburu

    Hi!

    I am aware that this is a common issue as I checked the forum. However, I am unable to download the Photography Portfolio Demo. Below are the things I have already done:

    1. 1. Downloaded the demo from Github and placed it in the uploads folder
    2. 2. Contact my hosting provider. They checked on their end and stated the issue is from the site where I need to download the demo
    3. 3. Added the necessary code to WordPress and followed the manual upload instructions

    While the demo files are in the appropriate place they are not being detected by the template.

    Thank you for your help.

    • This topic was modified 2 months, 1 week ago by iogburu.
    • This topic was modified 2 months, 1 week ago by iogburu. Reason: Corrected light html in original posted message
    October 12, 2024 at 10:50 am #1468962
    Rikard

    Hey iogburu,

    Thanks for the login details. Could you upgrade the account to have administrator rights please?

    Best regards,
    Rikard

    October 14, 2024 at 7:36 pm #1469113
    iogburu

    Hi Rikard,

    I have updated the access level for the account provided in my original post. Thank you for looking into this for me.

    Best,
    iogburu

    October 15, 2024 at 12:08 pm #1469143
    Rikard

    Hi,

    Thanks for that. I can only see that it times out, but no error messages. That doesn’t give us any clues unfortunately. We could import the demo manually for you by adding the shortcodes instead, would that be ok? Also, what exactly do you need from the demo?

    Best regards,
    Rikard

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