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  • #260878

    Hi – for some reason, if i change from stretched to fixed/boxed layout, and try to use either one of the preset backgrounds, or upload my own image – nothing shows. ONLY the specified background color will display. My theme is updated as of this morning, so that’s not the issue. Everything else seems to be working fine. Any ideas?

    the site is here: http://www.langersdeli.com

    here are the settings:

    #261036

    Hi charger70!

    Thank you for using the theme!

    Please try to remove the background image then upload it again but before doing that, go to wp-content/uploads/dynamic_avia folder then delete the enfold.css file. Let us know if it works.

    Regards,
    Ismael

    #261430
    This reply has been marked as private.
    #261447
    This reply has been marked as private.
    #261571

    Hi!

    Thank you for the update.

    I’m sorry but checking the website again, you’re using a stretched layout? The background image options will only show if you set the theme to boxed layout. Do you mind if we take a look inside? Just to be clear, do you want the stretch or the boxed layout? What we did above is to refresh the enfold.css file which is somehow stuck. If that didn’t work, maybe there is a plugin conflict. Please post the login details here and set it as a private reply. If you can provide us with the background image that you want, we will upload it for you.

    Regards,
    Ismael

    #261579
    This reply has been marked as private.
    #262170

    Hey!

    One vital step when deleting the enfold.css file is that you need to re-save the styling options afterwards to re-generate that file. So that would be would happened when the styles weren’t showing.

    Hopefully having them re-freshed through the whole above solves things. Just let us know if you do have issues again :)

    Cheers!
    Devin

Viewing 7 posts - 1 through 7 (of 7 total)
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