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When on Enfold theme only logged in users are able to make a payment. If you are not logged in you will get a message “We were unable to process your order, please try again. “. We are trying to find the issue and this is only happening when on Enfold theme. Other themes are working fine.
You can check the problem by going to https://schoolofelectronicmusic.com/music-production/free/ and pressing enroll now button at the bottom.
You will be taken to checkout page were if you fill the form and click Enroll now button you will get the error.
We found that the issue is caused by wc-ajax requests returning 403 forbidden.
Please provide assistance on how to solve the issue.Hey mmsdev,
Thank you for the inquiry.
The site redirects to a page that does not exist (see private field) after checking out. Did you configure the page endpoints in the Woocommerce settings? You may need to modify the checkout endpoints, specifically the order-received or thank-you page.
// https://docs.woocommerce.com/document/woocommerce-endpoints-2-1/
Best regards,
IsmaelHi The link in the private data you have added takes me to our thank you page?
The issue was when we selected ‘pay by card’ it is meant to take you too sage pay but its at that point it would take us to a 404, same for pay by phone but PayPal works
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