Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 20, 2015 at 9:17 pm #476147
    damatia

    see blog post http://trinityeastlakerealestate.com/2015/07/20/how-to-get-your-first-mortgage/

    have tried ‘add media’ to the text block (image is 300 x 200) in the advanced layout editor without success – note that now the ‘default editor’ no longer shows any content.

    image url: http://trinityeastlakerealestate.com/wp-content/uploads/2015/07/bigstock-Couple-meeting-architect-for-h-53333746-e1437405541809.jpg

    Thanks for your help
    Lynda Damiata
    813-417-7362
    (Email address hidden if logged out)

    • This topic was modified 9 years, 4 months ago by damatia. Reason: update - I added the image via html in text mode, however the 'add media' does not work - the site owner cannot add an image to their blog post via the 'add media' option
    July 21, 2015 at 5:32 am #476293
    Dake

    Hey damatia!

    Please disable all of your plugins to confirm if there is a conflict between any of them.

    Also please update Enfold to the latest version.

    Cheers!
    Dake

    July 23, 2015 at 7:11 pm #477910
    damatia

    I have updated Enfold to the latest version. Still unable to add an image to a post using the ‘add media’ button in the default editor. see http://trinityeastlakerealestate.com/?p=1623&preview=true or http://trinityeastlakerealestate.com/2015/07/23/test-post-2/

    the only active plugin in IDX

    Thanks, please help!

    July 23, 2015 at 7:22 pm #477913
    damatia

    an update, this is also true when trying to add an image to a page, as well, using the ‘add media’ button in the default editor.

    July 24, 2015 at 4:27 am #478041
    Dake

    Hi!

    Now that you’re up to date, please try flushing your cache then refresh your browser.

    If that doesn’t help attempt using the add media button on the Twenty Fifteen theme.

    For now you can us the image option from the advanced layout editor.

    Regards,
    Dake

    July 24, 2015 at 11:48 pm #478433
    damatia

    Have flushed cache and refreshed browser. Still not able to add an image via ‘add media’ button. Now a new problem after update >> in Advanced Layout Editor none of the previous pages and posts show any content, only a white screen – I can’t edit ANY pages. Important….

    July 25, 2015 at 1:04 am #478480
    Josue

    Hey!

    I logged to your install and the Add Media button was working as expected, maybe it’s your browser cache, try on a different browser / computer to discard.

    Best regards,
    Josue

    July 26, 2015 at 4:24 pm #478744
    damatia

    Thank you, clearing browser cache did allow me to see and edit the content again (the white screen was gone). However, in multiple browsers, I am still unable to add and image via the “Add Media” – it is possible to add an image via html in text, however the client is upset and scared about using the html. Any other suggestions to address the “Add Media” not inserting an image?

    Thanks,
    Lynda

    July 26, 2015 at 9:12 pm #478786
    Josue

    Hi!

    Have you tried on another computer to discard?

    Cheers!
    Josue

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