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Hi, I just purchased the Enfold theme last week and installed it into a temporary site.
However, when I try to authenticate and register the theme on the wp backend it shows the following:Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occurred:Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.I’m not sure why it’s not authenticating even though I inputted the purchase code from themeforest.
Hey Oliver Ko,
Thank you for your question, the Token field is not for the Theme Forest purchase code, it is for the Envato Token, Envato is the parent company of Theme Forest.
Please see our documentation to create a Envato Personal Token and please not the specific permissions required.
If you have trouble, many customers find the Envato market plugin easier to manage. (also linked in the documentation)Best regards,
Mike
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