Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 7, 2025 at 1:39 am #1483715
    hostworks

    Trying to open the home pages, but it just spins loading the builder modules. all other pages open fine. Strange. Everything is up to date.

    Also, I’m getting a 502 bad gateway error when I save.

    Homepage

    Creds below

    • This topic was modified 2 days, 20 hours ago by hostworks. Reason: Adding more diagnostic text
    May 7, 2025 at 2:57 am #1483717
    hostworks

    Getting this in debug.log

    [06-May-2025 23:25:05 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the it-l10n-ithemes-security-pro domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/vhosts/conoverlawllc.com/httpdocs/wp-includes/functions.php on line 6121

    May 7, 2025 at 6:44 am #1483736
    Ismael

    Hi,

    Thank you for the inquiry.

    We tried deactivating the Solid Security plugin, but the site stopped loading on our end. Would you mind checking the issue on your end?

    The notice _load_textdomain_just_in_time above should not affect the Advance Layout Builder.

    Best regards,
    Ismael

    May 7, 2025 at 7:03 am #1483745
    hostworks

    Ismael,
    I’ve deactivated the plugin. I’m still getting the spinning wheel loading the homepage.
    I still get a 502 bad gateway error when I just try saving the existing menus, you can try it yourself.

    • This reply was modified 2 days, 14 hours ago by hostworks.
    May 7, 2025 at 7:07 am #1483747
    Ismael

    Hi,

    The site is no longer loading on our end. Did you block certain countries from accessing it?

    Best regards,
    Ismael

    May 7, 2025 at 7:43 am #1483751
    hostworks

    What is your IP?

    May 7, 2025 at 8:02 am #1483753
    hostworks

    What is your IP?

    It looks like I fixed the problem, which was a filtering setting in our firewall.

    However, I want to make sure our site is available to you. Let me have your IP and country, thanks.

    May 8, 2025 at 6:40 am #1483806
    Ismael

    Hi,

    The builder is now loading properly on our end. Did you figure out the issue?

    test

    Best regards,
    Ismael

    May 8, 2025 at 10:32 am #1483843
    hostworks

    Yes, Ismael sorry. This was a tough one as it turns out we had to adjust the servers security profile. Thank you as always, you can close this ticket.

    May 8, 2025 at 12:09 pm #1483852
    Rikard

    Hi,

    Great, I’m glad to hear that you managed to find a solution. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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