Viewing 11 posts - 1 through 11 (of 11 total)
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  • May 10, 2018 at 4:36 pm #954654
    kesdeg

    Hi There,
    I bought this theme on advice from friends that recommended it. I’m wanting to work on it on a local host to try and switch my existing website (on a different theme) to this one. I’m trying to upload the theme zip file and I keep getting the error message:

    “Warning: POST Content-Length of 16143208 bytes exceeds the limits of 8388609 bytes in UNKNOWN on line 0

    The link you followed has expired.

    Please try again.”

    I haven’t had any problems in uploading the theme before.

    Can you please advise.

    If I can’t work on this new theme on my local host, it’s a total waste of money for me.

    Thanks.
    K

    May 10, 2018 at 4:56 pm #954673
    Yigit

    Hi,

    Thanks for contacting us.

    The issue is related to your virtual server settings. Please increase “upload_max_filesize” and “post_max_size” values. this post may be helpful locating your php.ini file :)

    Best regards,
    Yigit

    May 13, 2018 at 12:57 pm #956019
    paulikwiat

    I’ve got the similar problem. Today I’ve bought a third licence for Enfold. I always use the same hosting provider and I didn’t have any problems in the past. I have tried upload zip file a few times today and without any result. Always the same message:

    The link you followed has expired.
    Please try again.

    Is there any less complicated way to fix it? I’m pretty sure that I installed Enfold on a host with the same parameters like today and it was uploaded without any inconviniences.
    Regards,
    P.

    May 13, 2018 at 4:59 pm #956064
    noble_murphy

    I am having exactly the same issue and its taken me hours so far to try and get this sorted :(

    Is there not a simpler way as I really cannot understand this PHP.INI stuff after trying

    May 13, 2018 at 5:42 pm #956083
    Mike

    Hi,

    @paulikwiat     & @noble_murphy
    Please open a new thread so we can assist, we will want communicate in the Private Content area, such as your URL & admin login, but as this is not your thread your info will not be private. Thanks for your patience and understanding.
    In your new thread please provide admin login info.

    Best regards,
    Mike

    May 13, 2018 at 11:55 pm #956155
    paulikwiat
    This reply has been marked as private.
    May 14, 2018 at 6:52 am #956265
    Rikard

    Hi,

    There is a huge blue button on the top of each sub forum: https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Rikard

    May 14, 2018 at 10:33 am #956352
    kesdeg

    Hi Support Team,

    Thanks for your suggestion of altering the php.ini file. I’ve located the these files, in two versions, php.ini-development and php.ini-production and made the changes to increase “upload_max_filesize” and “post_max_size” values as appropriate. The “post_max_size” file only exists on the php.ini-production file.

    I’m still getting exactly the same error when trying to upload the Enfold Theme Zip file. Not sure what to try next?
    Thanks
    Kes

    May 14, 2018 at 10:50 pm #956723
    Basilis

    Hi,

    Can you try do it through FTP?
    It will solve the issue and you will be done with no problems ;-)

    Best regards,
    Basilis

    May 15, 2018 at 3:21 pm #957040
    kesdeg
    This reply has been marked as private.
    May 16, 2018 at 7:37 am #957353
    Rikard

    Hi Kes,

    I might be missing something here, but if you are working locally, then why don’t you simply unzip the theme folder and copy it into the themes folder on your local WordPress installation?

    If you want a refund then you will need to contact Envato support for that.

    Best regards,
    Rikard

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