Viewing 7 posts - 1 through 7 (of 7 total)
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  • March 12, 2020 at 7:18 pm #1192718
    dtiboth

    I have a problem with installing the theme.
    It gives me a “website cannot be found” error.
    I am trying to install through the WordPress dashboard.
    Kindly assist
    David

    • This topic was modified 5 years, 4 months ago by dtiboth.
    March 13, 2020 at 7:30 am #1192826
    Rikard

    Hey David,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please upload and link to the theme package file you are using.

    Best regards,
    Rikard

    March 13, 2020 at 10:07 am #1192848
    dtiboth

    My login details are:

    • This reply was modified 5 years, 4 months ago by Rikard.
    March 13, 2020 at 2:50 pm #1192892
    dtiboth
    This reply has been marked as private.
    March 14, 2020 at 4:50 am #1193039
    Rikard

    Hi,

    Thanks for that, the login details you posted are not working though. Please check and verify. Also, could you upload the actual theme file you are trying to use, the one you download from Themeforest. You can upload it to Dropbox or Google Drive for example, then link to it here in private.

    Best regards,
    Rikard

    March 15, 2020 at 11:39 am #1193194
    dtiboth

    See my reply in private.

    Regards

    David

    March 15, 2020 at 11:44 pm #1193353
    Mike

    Hi,
    Thank you for the login and link to your version of the theme, I have installed it for you, now you just need to import the demo you wish.

    Best regards,
    Mike

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