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  • June 11, 2013 at 4:03 pm #24652
    mlambrick

    Hi,

    I am having trouble with the accordian feature on my site. The plus sign is sitting on top of the first heading and the expanding feature isn’t working. http://www.academieaugust.com/?page_id=1277

    Thanks

    June 12, 2013 at 1:31 am #124224
    Ismael

    Hi,

    Did you modify anything on the files?

    Please set your Avia Builder to debug mode. Add this on your functions.php

    //set builder mode to debug
    
add_action('avia_builder_mode', "builder_set_debug");
    
function builder_set_debug()
    
{
    
return "debug";
    
}

    Edit the page, at the bottom of the Avia Builder, look for the actual shortcode of the accordion element. Please paste it here.

    Regards,

    Ismael

    June 14, 2013 at 9:41 pm #124225
    mlambrick

    Thanks. I added the code to the function.php but I don’t understand how to view the actual shortcode. Thanks for your help so far.

    June 15, 2013 at 6:33 am #124226
    Dude

    Hey!

    Just go to the layout editor and you’ll see a new field:

    Best regards,

    Peter

    June 15, 2013 at 6:51 am #124227
    Ismael

    Hi,

    My bad. Please find this code on functions.php

    if(isset($avia_config['use_child_theme_functions_only'])) return;

    Place the debug code below.

    When you edit a page or a portfolio post, go to Advance Layout Editor. Under the Avia Builder you will see the actual shortcode there.

    Regards,

    Ismael

    June 18, 2013 at 2:13 pm #124228
    mlambrick

    Hi,

    Have added the new code, no change. I’m sorry, but I just don’t see the actual shortcode anywhere. I’m sure it is obvious and I am somehow missing it, but I’ve spent about 45 min looking so far. Could you please provide a little bit more detailed of an explanation. So strange I can’t figure this out…

    June 20, 2013 at 6:11 am #124229
    Dude

    I found the problem – Chrome gives me 3 errors on your website:

    Failed to load resource: the server responded with a status of 404 (Not Found) http://www.academieaugust.com/wp-content/themes/enfold/js/avia-compat.js?ver=1
    

    
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.academieaugust.com/wp-content/themes/enfold/js/avia.js?ver=1
    

    
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.academieaugust.com/wp-content/themes/enfold/js/shortcodes.js?ver=1

    Please make sure that the wp-content/themes/enfold/js/ folder exists on your server and that it contains all necessary files. I’d use ftp to check the directory content and compare it to the themeforest theme files.

    June 20, 2013 at 2:23 pm #124230
    mlambrick

    Okay. Great. I’m sorry, that was my fault. I really appreciate all of your patient help.

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