Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 2, 2018 at 6:16 pm #920464
    Popuppro

    Hello, after the last update of the Enfold theme, there have been some problems with my website. If I go to the homepage and I go to the back end of the site to the content-sectie I can see the images which have been uploaded. If I click preview, I also see the images on the page, but if I go to front of the site, the images placed in the content section has dissapeared and are no longer visible. Do you know what the problem is and how can it be fixed?

    Also one of the plugins need an update, however all the plugins seems to be updated. Can you help?

    I Have version 4.9.4–nl_NL.

    March 3, 2018 at 7:54 am #920661
    Rikard

    Hey Popuppro,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please specify where and how we can reproduce the problem.

    Best regards,
    Rikard

    March 22, 2018 at 12:15 pm #931197
    Popuppro
    This reply has been marked as private.
    March 22, 2018 at 3:29 pm #931378
    Nikko

    Hi,

    I have checked the homepage but I don’t see any images on the backend except for the testimonials, is it the right page?

    Best regards,
    Nikko

    March 29, 2018 at 4:32 pm #934896
    Popuppro
    This reply has been marked as private.
    March 30, 2018 at 12:52 pm #935281
    Ismael

    Hi,

    Thank you for the update.

    Please try to upgrade the theme from version 4.2.1 to version 4.2.6. Let us know if it makes any difference. I can’t find any issue aside from these errors which don’t seem to be directly related to the problem.

    2www-widgetapi.js:99 Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.youtube.com’) does not match the recipient window’s origin (‘http://www.popupprofessionals.nl’).
    h.B @ www-widgetapi.js:99
    FEIZ2gnD9ME?iv_load_policy=3&showinfo=0&controls=0&color=white&autohide=1&version=3&loop=0&playlist=player_7140_810725673_358362602&wmode=opaque&rel=0&hd=1&videoid=FEIZ2gnD9ME&autoplay=0&html5=1&enablejsapi=1&origin=http%3A%2F%2Fwww.popupprofessionals.nl&widgetid=1:1 Error parsing header X-XSS-Protection: 1; mode=block; report=https://www.google.com/appserve/security-bugs/log/youtube: insecure reporting URL for secure page at character position 22. The default protections will be applied.

    Best regards,
    Ismael

    April 13, 2018 at 2:46 pm #941521
    Popuppro

    Hi Ismael,

    It looks like the site is working well!
    Thank you for your support.

    Best regards, Lyan

    April 13, 2018 at 2:51 pm #941524
    Yigit

    Hi,

    Glad Ismael could help! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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