Viewing 14 posts - 1 through 14 (of 14 total)
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  • #558594

    I had the issue with the contact form 7 thing. I tried everything except the putting the 3 lines of code in the functiong.php… so I did that and i get

    Parse error: syntax error, unexpected ‘change_cf_from’ (T_STRING) in /home1/kateking/public_html/wp-content/themes/enfold/functions.php on line 519

    when i try to go anywhere on my site!!! I tried to undo it. I deleted it but nothing is working! please help me!

    Kate

    #558632

    Hi kateking!

    Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest. Let us know when your done.

    Regards,
    Elliott

    #558668

    thanks… but …I can’t even get to my simply-grace.com/wp-login anymore….

    I just get this blank white page…. how can I get into the back end of my site?

    Parse error: syntax error, unexpected ‘change_cf_from’ (T_STRING) in /home1/kateking/public_html/wp-content/themes/enfold/functions.php on line 519

    I would love to just redo it all but I can’t even get to where I can delete it… Guess I’m at a level 3 of knowledge but a finger in a right direction would rock…

    #558669

    I can’t get into my wordpress to do anything….

    #558819

    Hi!

    Login to your server via FTP and completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    Best regards,
    Elliott

    #559570

    Thank you Elliott! ummm now my site looks good but for example with I go into wordpress to edit any page, I get the constant rotating circle… I can’t see anything on my page I want to edit. But when I go to my actual site to preview it, it’s fine. I just have to be able to make edits in the dashboard.

    BTW I just purchased Enfold again 2 days ago to install and I was wondering if the purchase confirmation was going to automatically update so I can continue getting your guys awesome support.

    #559650

    Hey!

    I didn’t have any issues updating your about page. Is there a certain page your having issues with? You are using a caching plugin so be sure to clear it’s cache if you want to see your changes on the frontend.

    You can register with the new purchase code if you wish, https://kriesi.at/support/register/.

    Regards,
    Elliott

    #559665

    Thank you for the fast response! yes I found out it was working now. But now I’m just going back to dealing with the contact form not working. I did all the steps from the documentation even where number 4 broke my site and you helped me get it back up. Now I contacted my hosting site to see if they could see an issue. They opened a ticket for me because they couldn’t figure it out either. So I’ll go ahead and close this thread. I’ve just been trying to find any other answer then “follow the steps at this page”. I’ve done them to no avail. Thanks again!

    #560077

    Hey!

    The email you have on contact form is (Email address hidden if logged out) is it the one you want to set up or (Email address hidden if logged out) ?

    For testing purpose it’s good to check with your other email. I have setup a new contact form with (Email address hidden if logged out) and added it to your contact page. Also sent you a test mail. Could you please check and let me know.

    Regards,
    Vinay

    #560079

    thanks Vinay, I wanted it set up for K (Email address hidden if logged out) but I had been testing with G (Email address hidden if logged out) as well to see if it was just my simply-grace attention that was the issue. I haven’t received any emails yet on Gracesphotograph gmail.

    #560093

    hello! and thanks I did get the test but it went into my spam folder. I just found it. So thank you very much! Not sure what you did but can I just go in and change it to (Email address hidden if logged out) ? Afraid I will break the WWW.

    #560118

    Hi!

    You are most welcome. Yes please feel free to change the email it should work fine from wordpress end. If there is any issue with the simply-grace.com email I suggest that it could be because of the domain name server issue.

    Best regards,
    Vinay

    #560182

    Least I can get it to one email… just hoping to get all business related stuff to one email. My hosting site said they would look into that part. Thank you guys for your help!!!

    #560190

    Hey!

    Once again you are most welcome and thank you for using Enfold. :)

    Best regards,
    Vinay

Viewing 14 posts - 1 through 14 (of 14 total)
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