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  • April 15, 2016 at 3:15 am #614527
    icvdm

    I followed the instructions here:
    http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/
    to replace enfold due to the issues after the WordPress update to 4.5.

    – I renamed my old enfold folder-old
    – uploaded the 3.5.2 I downloaded from themeforest.
    Then site wont load and I see get a 500 site error
    – I renamed new Enfold: enfold-did-not-work-3.5.2
    Renamed old ENfold folder back to enfold
    Site is working now with the missing content again at least..
    Can you please take a look at the site? Thanks

    The only unusual thing I have are the function and template files that we customized. I made sure to add those back in.
    We are using a Child Theme as well.

    • This topic was modified 8 years, 8 months ago by icvdm. Reason: added admin info
    April 18, 2016 at 7:32 am #616121
    Ismael

    Hi icvdm!

    Thank you for using Enfold.

    What is the version of the theme prior to the update? Are those files added in the parent theme folder? If you have a child theme, why did you modify the parent theme? And what are the missing contents? Please be more specific.

    Regards,
    Ismael

    April 18, 2016 at 3:30 pm #616570
    icvdm

    Clearly the content in my site was not the issue as evidenced by the many others that had the same result after the WordPress update.
    I ended up downgrading wordpress for now and removing your Enfold update..
    Thanks for replying three days later..

    April 18, 2016 at 3:35 pm #616581
    Yigit

    Hi!

    Sorry about that, we are not as active on weekends as we are on weekdays.
    If you would like us to update the theme for you, please post FTP and WP admin logins here privately.

    Regards,
    Yigit

    April 18, 2016 at 10:26 pm #616845
    icvdm

    Thanks for the offer.
    We were testing some modifications to gravity forms the last few weeks and using those files in the theme folder.
    We intend to use the child theme for customization in production. This is a staging / development site where we test before pushing live.

    If you can do so, It would be good to update the theme for me.
    I would follow that with an upgrade to WordPress 4.5 again.
    This will play nicely together with your latest fix?

    • This reply was modified 8 years, 8 months ago by icvdm. Reason: removed personal info
    April 22, 2016 at 10:49 am #619730
    Andy

    Hi!

    ftp login does not work for me. Can you check please?
    Please try to update manually by yourself: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Cheers!
    Andy

    April 22, 2016 at 3:25 pm #620009
    icvdm

    That info was correct. Did you copy and paste it?
    I see an incorrect login log message..
    Nevertheless, I did try updating myself as I mentioned. I’ll just leave this as is using the old version….

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  • The topic ‘Tried manual update via FTP site failed to load at all after that.’ is closed to new replies.