-
Posts
-
Hello – I see that others have had this problem as well, but other than your team doing a manually import of the files, I do not see a way to resolve the issue myself so I apologize for the repeat thread. Can you please provide the images that are part of the travel theme? Thank you so much!
Hey eodesign,
You can find the images inside the demo folder, if you look at the theme :)
We have everything placed inside for users to import.Best regards,
BasilisPerhaps I was not clear on my initial request for support. I installed the enfold theme and followed the instructions to import the demo travel theme to the site. The theme demo imported, but all of the images used in the the theme did not import. I looked in the theme’s demo folder as you suggested and all I have is the travel.php and the travel.xml files that related to the travel theme demo. I do not see any images there – Am I looking in the wrong spot? I tried importing the demo via the .xml file and that didn’t work either.
Hi,
I have included a link to a zip file with the images for the travel demo in the Private Content area, please ensure to upload them via ftp so they will be in the correct folders in your /wp-content/uploads/ folder.
I have also included another zip file with a custom “travel.xml” & theme setting export file, because you may need to reset your site a re-import the demo for the images to be included in the database.
The “travel.xml” has been adjusted so it will import the images from your /uploads/ folder instead of trying to get them from our url. After the import you can import the theme settings file if you find any css not quiet right, you may need to ensure the correct menu is selected in WordPress > Menus
Let us know if this helps.Best regards,
MikeYes – thank you very much! This worked perfectly. I appreciate your help and the clear concise instructions.
Hi,
That’s great news!
Did you have to reset the site and use the “travel.xml” & “theme setting export file”?
Shall we close this then?Best regards,
MikeI did have to reset the site with the .xml file, but I didn’t need to use the theme setting file. I did need to go to the menu set-up and remove the duplicate menu items.
This issue can be closed. Thanks so much!Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Mike
- The topic ‘Travel Demo – Images did not load. Media Library is empty.’ is closed to new replies.