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  • August 25, 2015 at 6:16 pm #493138
    Vortex Global

    Transparent Menu not working in WPML translation.

    It is only in the Italian translation that this problem happens. if you look at the default or any other language there is no issue.

    Default – http://www.vortexglobal.com
    Italian – it.vortexglobal.com/casa
    French – fr.vortexglobal.com/accueil

    any iteas would be wonderful help

    Thanks

    • This topic was modified 9 years, 3 months ago by Vortex Global.
    August 26, 2015 at 9:19 am #493359
    Rikard

    Hey vortexvalves,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    August 26, 2015 at 3:14 pm #493575
    Vortex Global

    This is our live site, i just made a backup last night just incase something happened. We have not updated to wordpress 4.3 due to open translations that need completed with WPML.

    Thank you for the help.

    August 26, 2015 at 3:33 pm #493609
    Vortex Global

    update to information.

    August 27, 2015 at 1:22 pm #494111
    Andy

    Hey!

    did you make the same settings for the italian version in your backend? You are using quite an old version of the theme. Please upgrade to Enfold v.3.3.1, as well as your WordPress and WPML version.

    Regards,
    Andy

    August 27, 2015 at 3:06 pm #494197
    Vortex Global

    Im in the process of setting up a test site right now and will get those updated, and then will let you know the results. As far as I know all the settings are the same, unless there is a hidden setting I am not seeing.

    Thanks for your time

    August 27, 2015 at 8:29 pm #494432
    Andy

    Hi!

    alright. Let us know when you are ready an still need help.

    Regards,
    Andy

    August 27, 2015 at 8:51 pm #494440
    Vortex Global

    Andy,

    I do still need help, Not sure if you could help here or if it would be best for WPML. I have updated all the suggestions above and now on the test site the translation sites do not load. For examples follow the links below.

    english – working – http://www.vortexhanldes.com/multi
    italian – not working – http://it-test.vortexhandles.com/multi/casa

    not sure what is causing this, I was in communications with the web host provider and they said our set up is something they can not help with but said there is no server errors come up.

    Thanks for all your help

    August 27, 2015 at 10:05 pm #494480
    Basilis

    Hi!

    Please do contact WPML, who will be easier for you to assist you with your project!
    Let us knwo if you need anything else related to our themes.

    Best regards,
    Basilis

    August 28, 2015 at 10:06 am #494711
    Andy

    Hey!

    try to activate a default WordPress theme and let us know if the same is happening there for you.

    Regards,
    Andy

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