Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • September 19, 2016 at 3:31 pm #688539
    Oren_Medicks

    Hi there,
    I have set a transparency logo in the “Header>>>Transparency options” section,
    but the logo does not refresh and still uses the main logo after saving changes.
    For probably the same reason I cannot see any other changes I make in that section,
    such as the ‘Transparency menu color’
    I tried clearing the cache, deleting the image and re-uploading it.
    result is the same, the header becomes transparent, but the logo does not change, neither does the menu color.
    setting “Transparency” on the home page layout meta box results in transparent header to begin with (with my new logo and menu color)
    but this is not what I want. (http://kriesi.at/documentation/enfold/portfolio-item/intro-to-the-header-configurator/)

    Thank you very much

    September 19, 2016 at 3:36 pm #688542
    Yigit

    Hi Oren!

    Your logo cannot be found. Please see the following error in console.
    Please try de-activating all active plugins and check if that helps.

    Regards,
    Yigit

    September 19, 2016 at 3:51 pm #688556
    Oren_Medicks

    hmmm…”newlogo.png” was deleted long ago.
    I selected “http://www.medicks.net/hummus/wp-content/uploads/2016/09/edo_stretched_green.png”
    and this is the name that appears in the Upload box.

    September 19, 2016 at 3:58 pm #688559
    Oren_Medicks

    BTW, I am using a child theme

    September 19, 2016 at 4:00 pm #688561
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    September 22, 2016 at 11:16 am #690196
    Oren_Medicks

    Hello Yigit,

    I trust you have received all the necessary information.
    Any updates?

    Best

    Oren

    September 22, 2016 at 1:27 pm #690240
    Yigit

    Hi Oren,

    No, we have not received any credentials. Can you please try posting it once again?

    Best regards,
    Yigit

    September 22, 2016 at 2:02 pm #690254
    Oren_Medicks

    Here goes again yigit (please confirm receipt)

    thanks

    Oren

    September 22, 2016 at 2:03 pm #690256
    Yigit

    Hi!

    Received. Will look into it and update this post. Please kindly wait to hear from us.

    Edit: You did not set your page to display transparent header. I edited your page and set it to transparent. Please review your website now. http://kriesi.at/documentation/enfold/portfolio-item/intro-to-the-header-configurator/

    Regards,
    Yigit

    • This reply was modified 8 years, 2 months ago by Yigit.
    October 3, 2016 at 8:20 pm #694759
    Oren_Medicks

    Hello Yigit,
    Since last week I have changed my host to SiteGround.
    so I would like to revisit the topic.
    I tried importing a demo “Enfold Restaurant” To test header behavior.
    The result is at http://www.edoshummus.com.
    This is directly after import, with no modification whatsoever.
    as you can see, the alpha of the logo area is not behaving as in the original demo.
    it goes from something like 30% opacity to 0% opacity instead of 70-80% opacity.

    could it somehow be connected to me using a Child Theme?

    Looking forward to hearing from you soon

    Oren

    October 3, 2016 at 8:24 pm #694760
    Oren_Medicks

    It is not a Child issue. I used Enfold itself and the issue persists –
    the imported demo differs in behavior to the demo on the Kriesi site.

    October 4, 2016 at 5:25 pm #695162
    Yigit

    Hi,

    You have following code in your custom.css file

    .header_color .header_bg {
    background-color: initial;
}

    Please remove it.

    Best regards,
    Yigit

    October 4, 2016 at 5:39 pm #695171
    Oren_Medicks

    Perfect!

    Thanks

    October 4, 2016 at 8:01 pm #695215
    Yigit

    Hi,

    You are welcome!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Transparency logo not refreshing’ is closed to new replies.