Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • January 15, 2019 at 6:10 pm #1054223
    KevinWijnbergen

    Hi,

    After the last Enfold Theme update, the plugin TranslatePress doesn’t work anymore.
    I tried it with one of the standard WordPress Themes activated, and that works.

    In private content the login credentials.

    Thanks!

    January 17, 2019 at 4:44 pm #1055058
    Vinay

    Hi,

    Thank you for writing to us.

    I checked your site and it appears you have not updated the plugin to the latest version and another translation plugin is installed as well.

    For testing purpose please perform the below steps.

    1. Deactivate all plugins.
    2. Uninstall all Translation plugins.
    3. Download and install the latest version of the plugin.

    Let us know if this helps!

    Best regards,
    Vinay

    January 17, 2019 at 6:10 pm #1055099
    KevinWijnbergen

    I removed the other translation plugins and updated to the latest version of the plugin.
    Saving a translation is still not working :/

    January 20, 2019 at 1:17 pm #1056146
    KevinWijnbergen

    Any update on this?

    January 22, 2019 at 12:46 am #1056941
    Basilis

    Hi,

    Unfortunately no.
    Have you tried come in contact with the plugin developers?
    What did the say?

    Best regards,
    Basilis

    January 24, 2019 at 2:32 pm #1058155
    KevinWijnbergen

    So, this isn’t something you guys can fix?
    Because when I choose a default WordPress Theme, it all works.

    January 25, 2019 at 12:33 pm #1058650
    Victoria

    Hi KevinWijnbergen,

    Can you please be more specific on how it is not working for you. How to reproduce the issue?

    Best regards,
    Victoria

    January 25, 2019 at 8:46 pm #1058913
    KevinWijnbergen

    When on a page in dashboard or live site, when I click Translate Page/Site: the translator doesn’t work when saving.

    January 29, 2019 at 9:15 pm #1060179
    Victoria

    Hi KevinWijnbergen,

    Are there errors in the JavaScript console?

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    February 4, 2019 at 12:50 pm #1062646
    KevinWijnbergen

    Hi,

    I see the following errors in the console:

    February 5, 2019 at 8:44 pm #1063306
    Victoria

    Hi KevinWijnbergen

    Well, the error says the TranslatePress Ajax Request error. You might want to ask the plugin support to look at the issue here.

    Best regards,
    Victoria

    February 9, 2019 at 6:47 pm #1064965
    KevinWijnbergen

    Fixed!
    The Firewall of my hosting provider blocked some elements of the TranslatePress plugin.
    I added them to the exclusions, and it’s working fine now!

    Thanks!

    February 10, 2019 at 3:38 pm #1065138
    Victoria

    Hi KevinWijnbergen,

    Glad you got it working for you and thank you for sharing! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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