Tracking contact form - Support | Kriesi.at

Viewing 25 posts - 1 through 25 (of 25 total)

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January 4, 2016 at 4:40 pm #559284

radoslavmitov
Participant

Hello,

I have different landing pages for different advertisements. I want to track via Google Analytics visitors from which landing page fill in a contact form. How can I achieve this?

This is one of the landing pages:

http://m3dent.it/prezzi/

Kind regards,
Radoslav Mitov

January 4, 2016 at 4:48 pm #559293

Yigit
Keymaster

Hi radoslavmitov!

Please see – http://kriesi.at/documentation/enfold/add-onclick-event-to-the-contact-form-submit-button/

Regards,
Yigit

January 4, 2016 at 5:12 pm #559319

radoslavmitov
Participant

Hello,

Ok. Can I do all this without a child theme because I don’t have one?

Kind regards,
Radoslav Mitov

January 4, 2016 at 5:14 pm #559321

Yigit
Keymaster

Hey!

You can add it to functions.php file of your parent theme as well but it would be overwritten in updates. Please see – http://kriesi.at/documentation/enfold/using-a-child-theme/

Best regards,
Yigit

January 6, 2016 at 1:22 pm #560482
radoslavmitov
Participant
Hello,

Thank you.

Since in the description in the article in the first link it is not very clear in this code:
```
add_filter('avf_contact_form_submit_button_attr','avia_add_submit_attributes_to_cf', 10, 3);
function avia_add_submit_attributes_to_cf($att, $formID, $form_params){
  $att = "onclick=\"_gaq.push(['_trackPageview', '/VP/XXX/XXX']);\"";
  return $att;
}
```
This thing:

onclick=\”_gaq.push([‘_trackPageview’, ‘/VP/XXX/XXX’]);\”

is what I need to replace with my google analytics tracking code which I pasted in the theme, right?

The second question I want to ask is regarding the elements:

$formID and $form_params

What should I write there?

Kind regards,
Radoslav Mitov
January 7, 2016 at 3:10 am #560922

Ismael
Moderator

Hi!

You should leave the “$formID and $form_params” variables as they are if you don’t have multiple contact forms. All you have to do is to adjust the tracking code.

Regards,
Ismael

January 7, 2016 at 3:42 pm #561300

radoslavmitov
Participant

Hello,

I have multiple contact forms and I want to track them.

How can I adjust it?

Kind regards,
Radoslav Mitov

January 7, 2016 at 3:56 pm #561308
Yigit
Keymaster
Hey!

Do you have these form on different pages? If so, you can use following code
```
add_filter('avf_contact_form_submit_button_attr','avia_add_submit_attributes_to_cf', 10, 3);
function avia_add_submit_attributes_to_cf($att, $formID, $form_params){
if(is_page(59))
{
  $att = "onclick=\"_gaq.push(['_trackPageview', '/VP/XXX/XXX']);\"";
}
if(is_page(61))
{
  $att = "onclick=\"_gaq.push(['_trackPageview', '/VP/XXX/XXX']);\"";
}
  return $att;
}
```
and change page ID’s to match your pages.

Cheers!
Yigit
January 7, 2016 at 4:09 pm #561323
radoslavmitov
Participant
Hello,

I have forms in three pages. So if we say that page 1 has the following ID: page#1, page 2 – page#2 and page 3 – page#3, and my google analytics tracking code is googleanalyticstracking# will this code be correct:
```
add_filter('avf_contact_form_submit_button_attr','avia_add_submit_attributes_to_cf', 10, 3);
function avia_add_submit_attributes_to_cf($att, $formID, $form_params){
ifpage#1)
{
  $att = googleanalyticstracking#";
}
ifpage#2)
{
  $att = googleanalyticstracking#";
}
  return $att;
}
ifpage#3)
{
  $att = googleanalyticstracking#";
}
  return $att;
}
```
Kind regards,
Radoslav Mitov
- This reply was modified 8 years, 11 months ago by radoslavmitov.
January 8, 2016 at 1:30 pm #561938
Andy
Inactive Moderator
Hey!

not, it should be:
```
if(is_page(2))
```
while “2” is the page-id. See: https://codex.wordpress.org/Function_Reference/is_page

Cheers!
Andy
January 8, 2016 at 7:37 pm #562180

radoslavmitov
Participant

Hello,

Can you check this one if it is correct?

Kind regards,
Radoslav Mitov

January 9, 2016 at 8:59 am #562373
Ismael
Moderator
Hey!

The $att variable should contain the onclick attribute and you need to replace the web property id place holder (/VP/XXX/XXX) with your own id (UA-41252514-11). I don’t see any difference between the tracking codes in your code above so the following should be sufficient for every contact forms in every pages:
```
add_filter('avf_contact_form_submit_button_attr','avia_add_submit_attributes_to_cf', 10, 3);
function avia_add_submit_attributes_to_cf($att, $formID, $form_params){
	$att = "onclick=\"var _gaq = _gaq || [];_gaq.push(['_trackEvent', 'testcategory', 'testaction', 'testlabel', testvalue, true]);\"";
	return $att;
}
```
For more info regarding ga trackers, please refer to this link: https://developers.google.com/analytics/devguides/collection/gajs/methods/gaJSApiBasicConfiguration?hl=en#_gat.GA_Tracker_._trackPageview

Cheers!
Ismael
January 11, 2016 at 10:03 pm #563505

radoslavmitov
Participant

Hello,

I placed this code into my functions.php file and nothing happens. I checked in google analytics for events in real time and I filled the contact form and no event is registered.

What am I doing wrong?

I am posting credentials for my website if you need them.

Kind regards,
Radoslav Mitov

January 14, 2016 at 6:27 am #565219
Ismael
Moderator
Hi!

I’m sorry but I guess we provided the wrong tracker code. Did you create a specific goal in the ga dashboard? Here’s how: https://support.google.com/analytics/answer/1032415

Create a new goal (custom) set the type to event, set the conditions then adjust the value of the event conditions (‘testcategory’, ‘testaction’, ‘testlabel’, testvalue) base on the conditions that you set for the event tracker:
```
add_filter('avf_contact_form_submit_button_attr','avia_add_submit_attributes_to_cf', 10, 3);
function avia_add_submit_attributes_to_cf($att, $formID, $form_params){
	$att = "onclick=\"var _gaq = _gaq || [];_gaq.push(['_trackEvent', 'testcategory', 'testaction', 'testlabel', testvalue, true]);\"";
	return $att;
}
```
If you can provide the login details to the google analytics dashboard. We’ll test it for you.

Regards,
Ismael
January 14, 2016 at 8:58 am #565249
radoslavmitov
Participant
Hello,

Ok. Thank you.

I am posting credentials for my google analytics dashboards.

Kind regards,
Radoslav Mitov
- This reply was modified 8 years, 11 months ago by radoslavmitov.
January 15, 2016 at 7:31 am #565967

Ismael
Moderator

Hey!

I created a goal and modified the onclick attribute but I don’t think it’s working yet because google analytics only counts actions per unique sessions. Please track the progress of the goal here:

https://www.google.com/analytics/web/?authuser=0#management/Settings/a41252514w96957022p101107789/%3Fm.page%3DGoals%26m-content-goalList.rowShow%3D10%26m-content-goalList.rowStart%3D0%26m-content-goalList.sortColumnId%3Dname%26m-content-goalList.sortDescending%3Dfalse%26m-content.mode%3DLIST/

Real Time: https://www.google.com/analytics/web/?authuser=0#realtime/rt-event/a41252514w96957022p101107789/

You can test the contact form on different networks. I’ll ask the rest of the support team to check the thread because I might be missing something in the goal options.

Best regards,
Ismael

January 16, 2016 at 6:38 am #566464

Ismael
Moderator

Hi!

UPDATE: Past date conversion is now 6 so I guess the goal is working. :)

https://www.google.com/analytics/web/?authuser=0#management/Settings/a41252514w96957022p101107789/%3Fm.page%3DGoals%26m-content-goalList.rowShow%3D10%26m-content-goalList.rowStart%3D0%26m-content-goalList.sortColumnId%3Dname%26m-content-goalList.sortDescending%3Dfalse%26m-content.mode%3DLIST/

For more info regarding event tracking, please visit the link:

https://support.google.com/analytics/answer/1033068#Anatomy
https://developers.google.com/analytics/devguides/collection/analyticsjs/events

Cheers!
Ismael

January 16, 2016 at 8:26 pm #566576

radoslavmitov
Participant

Hello,

Thank you. I see it is working now.

My first question is why there are two event categories:

The second question is regarding my original issue. I wanted to track which event from which landing page came. Is that possible?

Kind regards,
Radoslav Mitov

January 18, 2016 at 4:52 am #566896

Ismael
Moderator

Hi!

The second category is my first attempt to create the goal. You can disregard that. If you want to alter the category, try to modify the goal event conditions. Regarding the second question, yes, that is possible. Please provide the url of the pages that you want to track. And create different goals for each pages. We will provide the code afterwards.

Cheers!
Ismael

January 20, 2016 at 1:46 am #568268

radoslavmitov
Participant

Hello,

Ok. Thank you. I will provide the url. I just want to ask something else. For example now I can see from which landing page a certain visitor filled in the contact form. But is it possible to track which pages does the visitor saw before filling the contact form?

Kind regards,
Radoslav Mitov

January 20, 2016 at 4:16 am #568349

Ismael
Moderator

Hey!

I certainly think it’s possible but I haven’t tried it personally. Maybe this article will help: http://www.hallme.com/blog/understanding-next-and-previous-page-path-dimensions-in-google-analytics/

Regards,
Ismael

March 10, 2016 at 11:57 am #596234
willhendy
Participant
What the final solution for this? I want to use this code but I see in a later post you mention you’ve modified it.
```
add_filter('avf_contact_form_submit_button_attr','avia_add_submit_attributes_to_cf', 10, 3);
function avia_add_submit_attributes_to_cf($att, $formID, $form_params){
	$att = "onclick=\"var _gaq = _gaq || [];_gaq.push(['_trackEvent', 'testcategory', 'testaction', 'testlabel', testvalue, true]);\"";
	return $att;
}
```
March 14, 2016 at 7:50 am #597588
Ismael
Moderator
Hey!

This is the code:
```
add_filter('avf_contact_form_submit_button_attr','avf_contact_form_submit_button_attr_ga', 10, 3);
function avf_contact_form_submit_button_attr_ga($att, $formID, $form_params){
	$att = "onclick=\"var _gaq = _gaq || [];_gaq.push(['_trackEvent', 'testcategory', 'testaction', 'testlabel', testvalue, true]);\"";
	return $att;
}
```
You have to create goals in the ga dashboard: https://support.google.com/analytics/answer/1032415?hl=en

Best regards,
Ismael
March 14, 2016 at 11:56 am #597660

willhendy
Participant

Fantastic, thank you Ismael – works perfectly.

March 15, 2016 at 6:03 am #598164

Ismael
Moderator

Hi!

Great! Let us know if you need anything else. You can create a new thread here: https://kriesi.at/support/forum/enfold/

Regards,
Ismael
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