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  • December 6, 2017 at 9:15 pm #885761
    slui

    Hi,

    I just recently updated to the latest version of Enfold and WP and the topbar has shifted down.

    Image 2017-12-06 at 2.11.35 PM.png

    You can see from here that there is gap on top and the equal gap overlaying the header image.

    How do I rectify this? I can’t seem to find it in the settings. Thanks.

    sl

    • This topic was modified 7 years ago by slui.
    December 7, 2017 at 7:54 am #885968
    Rikard

    Hey slui,

    Please try the following in Quick CSS under Enfold->General Styling:

    #advanced_menu_toggle, #advanced_menu_hide {
  display:none;
}

    Best regards,
    Rikard

    December 11, 2017 at 4:57 am #887216
    slui

    Hi Rikard,

    I’ve entered the code as you had specified and it is not working. I’ve even put the !important and that also did not work.

    sl

    December 11, 2017 at 4:59 am #887217
    slui

    I also tried this

    ul#mobile-advanced {
    display: none !important;
    }
    and it did not work.

    sl

    December 11, 2017 at 5:01 am #887218
    slui

    I’m thinking it may have something to do with the sticky header…but not sure????

    December 11, 2017 at 12:34 pm #887341
    Nikko

    Hi,

    Try using this css code:

    #header > #advanced_menu_toggle, 
#header > #advanced_menu_hide {
    display: none !important;
}

    Let us know if this works.

    Best regards,
    Nikko

    December 11, 2017 at 9:27 pm #887570
    slui

    I’m sorry this does not work either…

    December 12, 2017 at 4:59 am #887696
    Nikko

    Hi,

    Can you give us temporary admin access and ftp access as well? I think there are some issues in the child theme. Just post the details in private content, so it will only be visible to you and the moderators.

    Best regards,
    Nikko

    December 13, 2017 at 2:17 pm #888362
    slui

    See private content

    • This reply was modified 7 years ago by slui.
    December 13, 2017 at 4:32 pm #888423
    Victoria

    Hi,

    What is the login link? I got 404 on wp-admin and wp-login.

    Best regards,
    Victoria

    December 13, 2017 at 4:44 pm #888435
    slui

    Sorry…I put some very restrictive access to the site. I’ll have them removed now for the time being. Please advise when you have completed the work. Thanks.

    December 13, 2017 at 4:47 pm #888440
    slui

    Where are you logging in from?

    December 13, 2017 at 4:52 pm #888450
    slui

    I logged in from different places with no issue. Please try again. You should not be getting a 404 now.

    December 13, 2017 at 5:20 pm #888468
    Victoria

    Hi slui,

    Ok, used vpn. Credentials did not work for me. Could you please update the credentials.

    Anyway, looks like you have either header.php or helper-main-menu.php in your child theme, you need to update them with a fresh copy from the parent theme.

    Best regards,
    Victoria

    December 13, 2017 at 5:58 pm #888493
    slui

    Hi Victoria…..it should be working now. I just tried the credentials again for WP and I was able to log in. So strange…

    The FTP also works.

    December 14, 2017 at 2:25 pm #888886
    Victoria

    Hi slui,

    Anyway, looks like you have either header.php or helper-main-menu.php in your child theme, you need to update them with a fresh copy from the parent theme.

    Like I guessed, you have the helper-main-menu.php in your child theme. You need to update it with a fresh copy from parent theme and then add the customizations you have there. The header has the html that is not supposed to be there and this is the reason.

    Best regards,
    Victoria

    December 14, 2017 at 3:04 pm #888915
    slui

    Hi Victoria…thank you for the tip. I was able to fix the issue with your direction. It is now working.

    December 14, 2017 at 5:51 pm #889007
    Victoria

    Hi slui,

    Glad we got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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