Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • March 10, 2015 at 3:03 am #408579
    1lizcollins

    Hello! The top of my contact page isn’t visible (see link below). Can you help? Thanks so much!

    March 10, 2015 at 11:58 am #408749
    Rikard

    Hi 1lizcollins!

    Please try the following in your Quick CSS:

    .post-entry-21{
padding-top:130px !important;
}

    Regards,
    Rikard

    March 15, 2015 at 8:46 pm #411744
    1lizcollins

    Thanks. Fixed the contact page, but the other pages on my site (except for the homepage) are also cutting off. Any ideas? Thx!

    • This reply was modified 9 years, 8 months ago by 1lizcollins.
    March 15, 2015 at 10:13 pm #411761
    1lizcollins

    Hi again! It worked on my contact page, but I’ve just noticed that I have the same issue on all the pages on my website other than the homepage. Can you help?

    March 16, 2015 at 9:35 am #411967
    Rikard

    Hey!

    Have you added any custom CSS to the site? The reason why you are having this problem is because the header is covering parts of your content area but I can’t seem to locate what is causing it.

    You can still fix it by adding the page-id class to the CSS the I gave you previously like so:

    .post-entry-21, .post-entry-17{
padding-top:130px !important;
}

    You can find the post-entry class for each page by inspecting it and you will find it in the body class. It should like post-entry-xx where xx is a number.

    Regards,
    Rikard

    March 27, 2015 at 1:48 am #418989
    1lizcollins

    Hi! Tanks. Here’s the custom css,:

    #top .av_header_transparency .avia-menu-fx {
width: 0px;
}
.avia-menu-fx {
width: 0px;
}
.post-entry-21, .post-entry-17, .post-entry-19, .post-entry-15, .post-entry-8{
padding-top:130px !important;
}
.avia-icon-list .iconlist_title {
text-transform: lowercase;
padding-left: 5px;
}
.avia-icon-list .iconlist_icon {
background-color: #ccd2d5 !important;
}
.av-special-heading .av-special-heading-tag {
padding: 10px;
}

    Thanks for your help resolving this. I don’t want to have to add custom code for each post & page I create moving forward.

    Best,
    Liz

    March 27, 2015 at 9:43 am #419150
    Rikard

    Hey!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

    Regards,
    Rikard

    May 4, 2015 at 6:04 pm #439164
    1lizcollins
    This reply has been marked as private.
    May 6, 2015 at 5:32 am #440107
    Ismael

    Hi!

    Aside from the custom css, you don’t have the latest version of the theme. Please upgrade the theme to version 3.1.5.

    Cheers!
    Ismael

    May 26, 2015 at 4:19 am #449782
    1lizcollins

    I updated the theme to the current version and I’m still having the same problem. Any other ideas? Thx.

    May 26, 2015 at 9:01 am #449887
    Rikard

    Hi!

    Do we need to log in to see the content of the site? I only get a page with a logo and some text on both the main and contact pages.

    Best regards,
    Rikard

    June 3, 2015 at 8:13 pm #454073
    1lizcollins
    This reply has been marked as private.
    June 4, 2015 at 10:50 am #454358
    Ismael

    Hey!

    The login page is not working: http://www.hawthorncreative.us/wp-login

    Please try to deactivate all plugins.

    Regards,
    Ismael

    June 4, 2015 at 2:38 pm #454481
    1lizcollins
    This reply has been marked as private.
    June 5, 2015 at 5:40 am #454915
    Rikard

    Hi!

    Sorry for all the updates but 3.2 was just released, could you try to update? Also, please remove all your custom code so that we can get to the bottom of why your header is acting the way it is. We can help you out with custom CSS to get the look you want but it’s much easier for us to work from a fully working copy.

    Best regards,
    Rikard

    June 30, 2015 at 3:14 pm #466497
    1lizcollins

    I tried updating, still no luck. I got so frustrated with this issue that I switched themes – I couldn’t wait to figure it out as the site needed to be launched asap. Great theme & great support, just couldn’t wait! Thanks for the help.

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Viewing 16 posts - 1 through 16 (of 16 total)
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