Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 20, 2017 at 9:13 pm #841759
    t2blue

    I am using an iphone and we are having trouble viewing the sub-pages of our main navigation that is using Mega Menu as an option.

    I supplied the link below. The Offices section does not show an arrow that allows the user to view the subpages. The other menu options with a drop down work that aren’t set to mega menu.

    August 21, 2017 at 6:30 am #841851
    Rikard

    Hey t2blue,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 7, 2017 at 3:54 pm #849143
    t2blue

    Sent

    September 8, 2017 at 12:12 pm #849550
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Could you check and verify please?

    Best regards,
    Rikard

    September 15, 2017 at 3:27 pm #852577
    t2blue

    This username and password should now work.

    • This reply was modified 7 years, 3 months ago by t2blue.
    September 19, 2017 at 4:17 am #853659
    Ismael

    Hi,

    Please do not use the columns as actual menu items. The new menu script will not render empty mega menu columns or columns that do not contain sub menu items. You need to create another “offices” menu item and add a default sub menu. You can then use css media queries to hide the mega menu item on mobile view and display the other, vice versa.

    Best regards,
    Ismael

    September 19, 2017 at 10:34 pm #854063
    t2blue

    I am a bit confused by the instructions. I turned off mega menu altogether and created a new custom menu item for “offices”. I’m not sure what you mean by use css media quieries to hide the mega menu. We are fine not using that but even other menu options (not mega menu) aren’t showing on mobile either. “About us” and “Ministries” do not work on mobile either. “School” is the only option that does work.

    September 20, 2017 at 7:49 am #854231
    Ismael

    Hi,

    Thank you for the update.

    I’m glad that you restructured the sub menu items and disabled the mega menu. I’m getting this error in the console while checking the page.

    styles.css Failed to load resource: the server responded with a status of 404 (Not Found)

    It’s from a plugin called “covdio”. Do you have any idea what it’s for?

    Best regards,
    Ismael

    September 21, 2017 at 1:07 am #854623
    t2blue

    I do not have any idea what that plugin is. I don’t see it in the plugins section. I imagine you can turn that off if you can or if you can show me how to get rid of that.

    • This reply was modified 7 years, 3 months ago by t2blue.
    September 21, 2017 at 1:07 pm #854811
    Ismael

    Hi,

    The plugin is called “Diocese of Covignton Administration System” in the plugins panel. It seems to be created by the previous developers. I don’t want to deactivate it without your permission because of the following note.

    This plug-in handles most of the administration. Please don’t remove unless you know what you doing as the website main functions will not work if this module is removed. For support please contact T2-Design.com or BitsDesigns.com

    Best regards,
    Ismael

    September 21, 2017 at 4:04 pm #854932
    t2blue

    We deactivated that admin plugin you mentioned above but it didn’t make a difference on the menu. It appears that the custom links with a “#” is why it the mobile menu isn’t working. The School menu works because it is not a custom link. I entered in http://www.covdio.org/ instead of “#” for now until this is working

    September 22, 2017 at 8:30 am #855236
    Ismael

    Hi,

    I see. I’m glad that you figured it out. We will include fixes for the mobile menu in the next update.

    Best regards,
    Ismael

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