Viewing 17 posts - 1 through 17 (of 17 total)
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  • March 27, 2019 at 1:04 am #1083324
    beenee

    Hi guys,
    I do have the problem at the page (below) that the main content reaches into the menu (see examples). The menu should be above the main content…
    The page was ruined by some people that I cannot reach out to and now I have to solve the issue for my customers.

    I did deactive most plugins (activated are: Contact form 7 / disable Gutenberg / duplicator /dublicate page) on a test page (below).
    Working on a Child theme I deleted all extra CSS (style.css) and the issue still persist….thought there must be a simple way to make the main content shift down??
    Any ideas are highly appreciated, thanks!!!
    Stefan

    March 30, 2019 at 1:49 pm #1084857
    Rikard

    Hey Stefan,

    Sorry for the late reply. It looks like you have selected to show a transparent header, what happens if you select for the header to be a solid colour?

    Best regards,
    Rikard

    April 1, 2019 at 5:48 pm #1085587
    beenee

    Hi Rikard,
    this is a good tipp and leads me to another clue. Whatever I do set in the theme – header settings don’t work.
    There must be a setting (in the generell coding) where this is set overwriting the theme settings …but where?
    I deleted the style.css and those extra settings…
    Any more ideas on that?
    best
    Stefan

    • This reply was modified 5 years, 8 months ago by beenee.
    April 2, 2019 at 8:26 am #1085922
    Rikard

    Hi Stefan,

    If things don’t show up after changing them then it’s likely due the fact that you have active caching (plugin) and file compression (Enfold->Performance) turned on. Please try clearing the cache from your plugin and delete the old CSS and JS files in the theme performance to see if that helps.

    Best regards,
    Rikard

    April 2, 2019 at 6:37 pm #1086191
    beenee

    Hi Rikard,
    thanks. I deactivated the caching plugin cleared the cache as well… – deleted the old CSS and JS files…
    no success :-(

    Is there a way to reset all WP and Enfold data to default and not loosing content and media files…?

    best
    Stefan

    April 4, 2019 at 7:36 am #1086812
    Victoria

    Hi Stefan,

    Best regards,
    Victoria

    April 4, 2019 at 10:30 am #1086949
    beenee

    Thanks Victoria, I didn’t add this code. Should I amend it? Which file is this?
    txs
    Stefan

    April 10, 2019 at 6:27 am #1088972
    Basilis

    Hi,

    It is a code added from CF7, which most probably creates this issue.

    Best regards,
    Basilis

    April 10, 2019 at 8:16 pm #1089250
    beenee

    Thanks Basilis,
    I deactivated everything CF7 related, but the issue still persists :-(
    best
    Stefan

    April 12, 2019 at 1:32 pm #1090060
    beenee

    …any more ideas, anyone before I have to start the page from scratch :-(
    – I need the given content in a plain Enfold layout (without many modifications)
    – Q: Would it make sense to newly install WP/Enfold and ‘import’ the content?
    txs
    Stefan

    April 14, 2019 at 9:26 pm #1090738
    Victoria

    Hi Stefan,

    Best regards,
    Victoria

    April 14, 2019 at 9:29 pm #1090742
    beenee

    Thanks Victoria,
    where does this JavaScript come from? Can I just delete it somewhere? Which file would I have to alter please?
    txs again
    Stefan

    April 17, 2019 at 1:29 pm #1091995
    Victoria

    Hi Stefan,

    It can be some plugin adding the script.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    April 17, 2019 at 2:19 pm #1092018
    beenee

    Hi Victoria,
    seems pretty close and thanks for your thought.
    I deactivated all plugins and still this doesn’t change anything.
    Thanks for your help, as always!
    Best
    Stefan

    April 22, 2019 at 2:24 am #1093202
    Ismael

    Hi,

    Thanks for the update.

    Have you checked the functions.php file? It’s probably a script added via hook. We tried to login but the credentials are invalid. Please provide another user/admin account.

    Best regards,
    Ismael

    April 22, 2019 at 2:13 pm #1093326
    beenee

    Thanks Ismael,
    …you hit the spot and where right! The functions.php was modified and that was the issue :-)
    The problem is solved and ticket can be closed!
    Thanks for your excellent support to the whole Kriesi-team!!!

    cheers
    S.

    • This reply was modified 5 years, 8 months ago by beenee.
    April 24, 2019 at 3:26 am #1093797
    Ismael

    Hi,

    Great! Glad it’s fixed. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

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  • The topic ‘Top bar – Menu – header merged with main content’ is closed to new replies.