Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • November 22, 2017 at 10:57 am #880155
    ctancrede

    Hello

    I used the standard tooltip on my website : http://www.kyramedias.com

    But they are not responsive on my iphone. What do I have to to do ?

    many thanks

    And more broadly, is there a way (a plugin ?) to have the website more responsive on all supports ?

    many thanks

    November 24, 2017 at 5:55 am #881055
    John Torvik

    Hey ctancrede,

    Please, can you share a screenshot of your problem?

    Best regards,
    John Torvik

    November 25, 2017 at 7:04 pm #881697
    ctancrede

    Hello,
    Could you go on my website ? You will see the tooltip on the front page..

    These tooltip are not operational on an iphone or an ipad….. When you type on the icone, it’s not working..

    Thank you

    November 27, 2017 at 12:59 am #882060
    Basilis

    Hi,

    How do you generate those tooltips, can u tell us please?

    Best regards,
    Basilis

    November 28, 2017 at 10:38 am #882555
    ctancrede

    Hello

    I am using the standard icon box of Enfold

    November 28, 2017 at 3:32 pm #882719
    Yigit

    Hi,

    Could you please firstly update Enfold to the latest version 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/? :)

    Best regards,
    Yigit

    December 1, 2017 at 8:11 pm #883988
    ctancrede

    Hello

    I really do not understand : I followed your porcedure to update the theme ans I am still on 4.1.2 ???

    I tried the automatic and the FTP ways.

    many thanks to telle me what to do

    Regards

    December 4, 2017 at 12:35 am #884474
    Yigit

    Hi,

    Please flush cache in WP Rocket if that still does not help, please post FTP and WP admin logins here privately so we can update the theme for you.

    Best regards,
    Yigit

    December 4, 2017 at 10:16 am #884567
    ctancrede

    Hello
    Here are tthe elements :

    many thanks
    Hervé

    • This reply was modified 6 years, 11 months ago by Yigit. Reason: Moved logins to private content field
    December 4, 2017 at 12:22 pm #884607
    Yigit

    Hi,

    Can you please post FTP logins here privately as well? :)

    Best regards,
    Yigit

    December 4, 2017 at 12:42 pm #884614
    ctancrede
    This reply has been marked as private.
    December 4, 2017 at 3:56 pm #884666
    ctancrede

    Hello
    Finaly, I managed to update the theme but tooltip still are not responsive on iphone

    What can I do ?

    Regards

    Many thanks

    December 9, 2017 at 1:00 pm #886802
    Victoria

    Hi ctancrede,

    A simple tooltip like this is supposed to be no more than a few lines of text, not the whole paragraph.
    Can you please disable cache and minification while we’re helping you.

    Best regards,
    Victoria

    December 10, 2017 at 12:37 pm #887087
    ctancrede

    Hello
    I disable wp rocket: is it enought ?

    Would you suggest another way to have thsi short text, (without having a special page for that) ?

    Or is it possible to have a link which is not pointing on a new page but on a specific paragraph in another page ?

    Many thanks

    December 11, 2017 at 12:30 pm #887333
    Victoria

    Hi ctancrede,

    I would put this text below the icon and have it visible all the time. That’s your expertise and what you’re good at and so it should be there visible all the time.

    Best regards,
    Victoria

    March 23, 2018 at 2:45 pm #931984
    ctancrede

    Perfect. I made it

    Thank you

    March 24, 2018 at 7:48 am #932244
    Victoria

    Hi ctancrede,

    Wow, it’s been a while :)

    Glad you got it working for you! :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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