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  • October 20, 2014 at 9:10 pm #338641
    Adendum

    I can’t compare what I have here today with anything I had yesterday (pre 3.0.2. update) as I had a brand new WP install yesterday and a brand new Enfold install with a brand new Enfold Child install…so what I am experiencing now may be down to the update installed this morning or not.

    But as I work through each of the shortcodes I am finding that the following (that I have tested so far) do not work:-
    Content Slider
    Animated Countdown
    Content Icon
    Masonry
    Animated Numbers
    Post Slider
    Progress Bar

    I’ll post again when I have completed test but I am hopeful some kind Enfold guru will spot a pattern here and get me up and running before I need to add more to the list!

    WP 4.0
    Enfold 3.0.2
    Enfold Child 1.0

    October 20, 2014 at 9:25 pm #338650
    Adendum

    Add these…and still checking…

    Tabs
    Accordion
    Gallery
    Google Map
    Image
    Image Hotspot – see hotspots but no tooltips
    Partner Logo
    Masonry Gallery

    October 20, 2014 at 9:29 pm #338654
    Adendum

    The problem seems to be WooCommerce 2.2.6

    I deactivated all plugins and tried a few of the shortcodes that were not working. As soon as WooCommerce was deactivated they worked.

    That leaves me in a massive hole! :(

    • This reply was modified 10 years, 2 months ago by Adendum. Reason: Add version to WooCommerce
    October 20, 2014 at 9:30 pm #338656
    Yigit

    Hey!

    Please make sure that you are using the latest version of WooCommerce

    Regards,
    Yigit

    October 20, 2014 at 9:34 pm #338660
    Adendum

    If 2.2.6 is not the latest version my dashboard is not telling me there is an updated version??

    There isn’t – just checked 2.2.6 is the latest.

    Don’t forget EVERYTHING was installed yesterday – WP, Enfold, Child, Woo – everything. The only change is the update to Enfold but yesterday I have not really used much of Enfold as I was setting up the Woo side .

    • This reply was modified 10 years, 2 months ago by Adendum.
    October 20, 2014 at 10:03 pm #338684
    Yigit

    Hi!

    Do you mind creating a temporary admin login and posting it here privately so we can look into it?
    Shortcodes does not work when you save your page in default editor, is that correct?

    Best regards,
    Yigit

    October 20, 2014 at 10:14 pm #338695
    Adendum
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    October 20, 2014 at 10:21 pm #338701
    Adendum
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    October 21, 2014 at 12:01 am #338763
    Adendum
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    October 21, 2014 at 6:02 pm #339152
    Adendum
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    October 21, 2014 at 6:28 pm #339173
    Adendum

    UPDATE:

    I just remembered I had an issue with another website project that was using the Avada theme and WooCommerce. I’m not exactly sure what the original issue was but I am pretty sure it was shortcode related. I also remember seeing a couple of references to this in some Themeforest posts.

    Anyway, the fix was to install a plugin called “WooCommerce jQuery Cookie Fix” available from http://docs.woothemes.com/document/jquery-cookie-fails-to-load/.

    I just installed this and BINGO! Problem solved.

    October 21, 2014 at 6:30 pm #339174
    Yigit

    Hey!

    Glad you figured it out and thank you so much for sharing your solution :)

    Best regards,
    Yigit

    October 21, 2014 at 9:09 pm #339233
    Adendum

    My pleasure Yigit. I was really concerned that I might have to abandon Enfold but I’m really pleased this works. I can’t believe I’m the only one affected by the MOD_SECURITY setting, so maybe you should consider making the problem/solution part of the knowledge base so a search finds it.

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