Hello, I’ve just purchased another Enfold theme. But coudn’t connect it with a token.
I deleted all tokens trying to make it from scratch. Now all my websites with enfold have this issue
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
username Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
email Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
Purchases: A problem occured accessing your purchases. Unable to check for updates.
Hey vunderman,
Sorry for the problem. You need to give your token the correct permissions, please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
Rikard