Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1220050

    Hello, I’ve just purchased another Enfold theme. But coudn’t connect it with a token.
    I deleted all tokens trying to make it from scratch. Now all my websites with enfold have this issue

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Errorcode 403 returned by Envato: Forbidden:
    – reason: invalid-token
    username Errorcode 403 returned by Envato: Forbidden:
    – reason: invalid-token
    email Errorcode 403 returned by Envato: Forbidden:
    – reason: invalid-token
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    #1220187

    Hey vunderman,

    Sorry for the problem. You need to give your token the correct permissions, please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.