Tagged: , ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1060643

    Hello Team,
    Regarding Ismael, I´m opening a new thread because the update token still doesn´t work correctly for me.

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    username Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated
    email Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    #1061560

    Hey Zuzana,

    Did you make sure that your token has the correct permissions? https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

    #1062278

    Hello Rikard,
    no I actually didn´t have these settings correct. Now is everything OK working well!!! Thank you for that advice!
    Best Regards,
    Zuzana

    #1062324

    Hi,
    Glad Rikard could help, I assume we can close this now, but I like to ask. Shall we close this then?

    Best regards,
    Mike

    #1063303

    Hi Mike,
    yes please you can close this now. Thank you!

    #1063367

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Token activation error’ is closed to new replies.