Hello Team,
Regarding Ismael, I´m opening a new thread because the update token still doesn´t work correctly for me.
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Errorcode 403 returned by Envato: Forbidden:
– response_code: 403
– reason: scope-missing
username Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
email Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
Purchases: A problem occured accessing your purchases. Unable to check for updates.
Hey Zuzana,
Did you make sure that your token has the correct permissions? https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
Rikard
Hello Rikard,
no I actually didn´t have these settings correct. Now is everything OK working well!!! Thank you for that advice!
Best Regards,
Zuzana
Hi,
Glad Rikard could help, I assume we can close this now, but I like to ask. Shall we close this then?
Best regards,
Mike
Hi Mike,
yes please you can close this now. Thank you!
Hi,
If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon