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  • #1268182

    Hi Forum,

    after updating wordpress and enfold to the latest version (WP: 5.6 and enfold: 4.7.5), the accordion function is not working anymore. If you click on the toggle-icon the URL changes to “#toggle-id-2-closed” respectively “#toggle-id-7-closed” etc., the formerly first toggle stays open and no other toggle opens. I deactivated autoptimize and checked in the performance sections of the theme for any irregularities. File compression is entirely deactivated and the “WordPress Defaults” are set in the default position (no jquery loading in the footer). No luck, the accordion function is still not working. I set up a new accordion on another page to test if the issue is just occuring on this single page. No, the issue appears with any accordion on the website.

    Issue does not report any errors in the JS console. Thus, I think there are no conflicting plugins or similar.

    Running:
    WP5.6 + Enfold 4.7.5 with Childtheme
    with WP Fastest Cache (disabled all CSS+JS related functions)

    I read here on a similar problem with a former enfold version (4.5), but this should be irrelevant by now (4.7.5).

    Thanks and cheers!

    #1268675

    Hi djabsolut,

    Can you try to update to the latest version (Enfold 4.7.6.4)?
    Just make sure to have a backup first.

    Best regards,
    Nikko

    #1268768

    Hi Nikko,

    Thank you for your reply. I just updated to the latest version (Enfold 4.7.6.4) and cleared all caches. Unfortunately, the update has not fixed the issue. It still remains.

    Best regards
    djabsolut

    #1268817

    Hi djabsolut,

    Please disable JavaScript merging for now and see if the issue gets resolved.

    Best regards,
    Victoria

    #1268823

    Hi Victoria,
    Thank you for your reply. Enfold’s JavaScript merging is already disabled at the moment. In the Performance section of the theme it says:
    Javascript file merging and compression:
    “Disable – no Javascript file merging and compression”

    Autoptimize is also entirely disabled at the moment.

    Furthermore, I think JS merging is truely deactivated, since I see that the toggles.js is loaded separately in the waterfall.

    Thanks!

    #1269037

    Hi,

    Issue seems to be related to jQuery changes made in WP 5.6.
    Please install this plugin – https://wordpress.org/plugins/enable-jquery-migrate-helper/ and set jQuery version to legacy 1.12.4-wp version.

    If that does not help, please create temporary admin logins and post them here privately so we can look into it.

    We are going to release new version of Enfold soon to make the theme officially compatible with WP 5.6.

    Regards,
    Yigit

    #1269313

    Hi Yigit,

    Thank you for your suggestion. I installed the jquery migrate helper plugin and set it to legacy mode. Unfortunately, it did not fix the issue. Please find the temporary login data below.

    Thank you and best regards
    djabsolut

    #1269324

    Hi,

    Thanks for the logins!

    I have updated the beta version of upcoming version but I believe there is some sort of server side cache because I temporarily switched to default theme but even though I have activated Enfold, I am still seeing default theme on your homepage.

    Could you please temporarily disable server side cache? :)

    Best regards,
    Yigit

    #1269331

    Hi Yigit,

    Thank you for looking into the issue. I just deactivated the server-side caching.

    Thanks and best regards!

    #1269344

    Hi,

    I realized that switching to parent theme actually helps without changing to old jQuery version. So I am 99% sure that issue is related to either shortcodes.js or header.php file in your child theme. I updated deprecated functions in shortcodes.js file but that did not help.

    Have you noted the changes you made on those files? If you have, simply copying fresh copies from current parent theme and updating them on your child theme should help :)

    Best regards,
    Yigit

    #1269356

    Hi Yigit,

    Thank you for the update. Actually, the edits within the child theme are not entirely documented/noted. Thus, I assume I have to go through the shortcodes.js and header.php line-by-line to check for differences between my child theme version and the latest parent version to check for individualisations. I will look into it within the next days and report an update on the issue here.

    Have you switched the Child Theme shortcodes.js and header.php back again to the former individualized version? Otherwise, I would simply rollback a backup from a few days ago.

    Thanks and best regards!
    djabsolut

    #1269360

    Hi,

    I have only changed following in shortcodes.js file and did not revert those changes
    Changed

    slider.hover(
    					function(){  slider.mouseover	= true;  },
    					function(){  slider.mouseover	= false; }

    to

    				slider.on('mouseenter', function(){  
    					slider.mouseover	= true;  })
    				.on('mouseleave', function(){  
    					slider.mouseover	= false; }

    and changed

    $(document).keydown(function(e)

    to

    $(document).on('keydown', function(e)

    When checking differences, you could simply ignore the changes I made on shortcodes.js file or rollback to your backup version. This site could be useful – https://www.diffchecker.com/ :)

    Best regards,
    Yigit

    #1274669

    Hello,
    I am experiencing problems to edit or duplicate toggles within Accordion.
    The issue looks similar to what djabsolut described (17 Dec. 2020 #1268182)
    Editing any text on my site is now impossible, as all pages seem to appear only in coded format.
    FYI, I am using WP 5.6 and Enfold Child Theme.
    I would welcome any suggestions.
    Many anticipated thanks!

    #1274710

    Hi EddyWardy,

    What happens if you downgrade to WordPress5.5.3? The Enfold update is coming soon and then you can update WordPress to 5.6.

    Best regards,
    Victoria

    #1275493

    Thanks Victoria for your suggestion.
    I have downgraded now to WP 5.5.3 but the problem seems to persist.
    Is there anyway I can share a screenshot, to give you a sense of the problem I encounter when I want to edit my pages?
    thanks

    #1275623

    Hi EddyWardy,

    You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

    Best regards,
    Victoria

    #1278615

    Hello,
    The problem with my website persists; I cannot edit the pages because everything appears as coded rather than regular text.
    As suggested, I am sharing screenshots via a link below.
    Thanks again

    #1278749

    Hi EddyWardy,

    Please go to the Theme Options and switch to the Classic editor at the bottom, then you’ll see the Advanced Layout Builder.

    Best regards,
    Victoria

    #1278854

    Thanks for your suggestion but I do not see the Classic editor listed in the Theme Options dropdown menu. Do you mean I should hit Theme update?

    #1279060

    Hi EddyWardy,

    Victoria meant you need to go to Enfold > Theme Options > Select Your Editor set this to Use WP Classic Editor
    Hope this helps.

    Best regards,
    Nikko

    #1280473

    Sorry but I cannot find the ‘Select your Editor’ button under Theme Options. Am I looking in the wrong program/window?
    I am attaching another screenshot to show you what my menu looks like.
    Thanks again
    EW

    #1280483

    Hi EddyWardy,

    What version of Enfold are you using? you will need to update it to the latest version.
    As for the menu, please install and activate Enable jQuery Migrate Helper plugin.

    Best regards,
    Nikko

    #1280486

    thanks, Nikko

    I have now enabled jQuery Migrate Helper.

    as for my version of Enfold, it says: Your current Parent Theme (Enfold) Version Number is 4.2

    is that OK or should I take any action?

    #1280500

    Hi,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.7.6.4 and then refer to this one – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options to receive auto updates :)

    Best regards,
    Yigit

    #1280514

    I have followed your instructions but it says all my versions are up to date; as it did before I entered my token.
    Should I now wait for the server to refresh?
    My problem with editing the pages still persists and it is unclear to me how I can activate the WP Classic Editor.
    Thank you, EW

    #1280517

    Hi,

    Sorry, I forgot to mention in my previous post that Envato has updated their API and we have implemented those changes in Enfold 4.5 so any version older than 4.5 requires a manual update first. So please update the theme manually and insert Personal Token to receive auto updates on upcoming releases :)

    Best regards,
    Yigit

    #1280519

    thanks but I cannot see where/how to update this manually?
    the blue Update Now button does not appear under Theme Options > Theme Update
    and the Dashboard > Updates says everything is up to date (see screenshot attached)…

    #1280534

    Hi,

    You would firstly need to login to your ThemeForest account that you used to purchase Enfold and go to Downloads page to download the latest version of the theme. After that you can refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update the theme via FTP.

    If you would like us to update the theme for you, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post and attach FTP and WP admin logins in private content field :)

    Best regards,
    Yigit

    #1280563

    Thanks but where can I find that latest version for download? do you mean I need to hit the green download button on my personal page (circled in red, in the screenshot attached)? to me this looks like the package I already have…
    or do you mean I need to purchase a new version of Enfold?
    best, EW

    #1280573

    Hi,

    Yes, you can download it by clicking the button you showed in your screenshots.
    Enfold theme on your ThemeForest downloads page is always the latest version and currently 4.7.6.4. So, please download the latest version of the theme using that green button and update via FTP :)

    Best regards,
    Yigit

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