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AuthorPosts
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January 22, 2019 at 3:21 pm #1057260
Hello,
1) I tried to disable the title OR breadcrump in the Enfold menu to prevent this text from getting mixed up on a tablet. Unfortunately both text sentences keep appearing. How can I solve this?2) When I add a Youtube video in the sidebar of the blogpost it is not playing. I tried it with the link and with the embed code. Both are not working. How can I solve this?
Best regards,
HenkJanuary 22, 2019 at 4:37 pm #1057294Hey Henk,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoJanuary 22, 2019 at 5:39 pm #1057341This reply has been marked as private.January 22, 2019 at 8:12 pm #1057418Hi Henk,
Best regards,
VictoriaJanuary 22, 2019 at 8:30 pm #1057432This reply has been marked as private.January 22, 2019 at 10:40 pm #1057473This reply has been marked as private.January 23, 2019 at 8:48 pm #1057930This reply has been marked as private.January 24, 2019 at 2:41 pm #1058156Hi Henk,
Glad you got it working for you! :)
Actually many users are using WP Fastest Cache and Autoptimize. You just need to configure them properly.
If you need further assistance please let us know.
Best regards,
Victoria -
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