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Hey, we are having issues on our website with the TinyMCE Editor. It does not display elements like hyperlinking, lots of functions are missing randomly on the editor.
It only happens in combination with the plugin Woocommerce PayPal Plus (https://de.wordpress.org/plugins/woo-paypalplus/). It causes the TinyMCE configuration to be lost in the ALB. We think that hooks collide somewhere. Please, this is very urgent since our website has a lot of traffic & is a very serious business.
Thank you in advance
Hi,
Thank you for the inquiry.
Are you referring to the tinyMCE editor in the text block element? The toolbar in the Visual editor looks different compare to the default editor. Are you using a plugin for it?
Please keep in touch with the plugin developers for additional assistance as they know more about the plugin than we do and should be able to provide more helpful insight regarding the issue.
Best regards,
IsmaelHi,
Yes, the editor in the text block element. That is exactly the issue. We do not use a plugin for the editor and the toolbar is incomplete. But it should be the default editor, therefore I do not know who else to contact other than Enfold team. Is there anything you can do about that or any case in history that has been solved?
Regards,
MikeHi, any chance for a feedback here?
It is quite urgent and concerns the standard editor that comes with WordPress/Enfold, there is no additional plugin in use.
When disabling PayPal Plus plugin it seems to work, but we need to offer PayPal Plus and can not reproduce that issue on another website with PayPal Plus. So no idea where that comes from here..any idea what is happening to the tinymce editor toolbar in the text block element?
Thank youHi,
Sorry for the late response. Unfortunately, we still do not know why the text editor is different when the plugin is enabled. Is there a staging version of the site where we could actually test this properly? We may need to disable the plugins in the site. Please keep in touch with the plugin developers.
Best regards,
IsmaelUpdate: Found the issue by ourselves. The WooCommerce plugin for Sofort payments is causing this:
tinymce.init( { mode : "exact", elements : 'woocommerce_sofortueberweisung_gateway_successEmailText', theme: "modern", skin: "lightgray", menubar : true, statusbar : true, toolbar: [ "bold italic | alignleft aligncenter alignright | bullist numlist outdent indent | undo redo" ], plugins : "paste", paste_auto_cleanup_on_paste : true, paste_postprocess : function( pl, o ) { o.node.innerHTML = o.node.innerHTML.replace( / +/ig, " " ); } } ); tinymce.init( { mode : "exact", elements : 'woocommerce_sofortueberweisung_gateway_description', theme: "modern", skin: "lightgray", menubar : true, statusbar : true, toolbar: [ "bold italic | alignleft aligncenter alignright | bullist numlist outdent indent | undo redo" ], plugins : "paste", paste_auto_cleanup_on_paste : true, paste_postprocess : function( pl, o ) { o.node.innerHTML = o.node.innerHTML.replace( / +/ig, " " ); } } ); tinymce.init( { mode : "exact", elements : 'woocommerce_sofortueberweisung_gateway_instructions', theme: "modern", skin: "lightgray", menubar : true, statusbar : true, toolbar: [ "bold italic | alignleft aligncenter alignright | bullist numlist outdent indent | undo redo" ], plugins : "paste", paste_auto_cleanup_on_paste : true, paste_postprocess : function( pl, o ) { o.node.innerHTML = o.node.innerHTML.replace( / +/ig, " " ); } } );
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