Timeout after 5 min. on page change

Hi,

I did remove the contact form and got the same result. BTW, I have the same contact form on all pages without problem. Also, an identical page on the dev machine does not have the problem. The problem occurs only on this page (and any identical copy of it) and only on the dev server. I didn’t put any script tags in my page (and don’t know that it is).

Login credentials for both prod and dev servers are in the private section. Don’t update Events Manager on the prod server! If you do, it will break the site. (I am working on it on the dev machine.) This private page is a copy of the problematic page. It has the same problem. I strongly suggest you do your tests there. I created an identical page on the dev server, ans it does not have the problem.

Best regards,
Serge

Hi,

Thank you for your time.

I am able to get a time out with only 100% pure Enfold stuff. Just duplicate the special header «Prochains cours» near the bottom of the page and save. Boom! Time out! No Events Manager stuff, no Gravity Forms stuff. Only pure Enfold stuff.

Best regards,
Serge

Hi,

When you write «we are able to reproduce the issue there», do you mean on your own test site?

Did you notice those YouTube requests on your site or mine? If it is mine, how did you discover this?

There are YouTube embedded videos in several blog posts. In older posts, like this one, it is a simple link in WordPress non-Gutenberg editor. On newer posts, like this one, it is a Video media item from Enfold.

I have found that Yoast SEO inserts the text below in the Header section of all pages in my site, no matter the page have embedded video or not. I don’t know if this can cause YouTube requests:

{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https://www.photographie-tous-azimuts.com/#/schema/logo/image/","url":"https://www.photographie-tous-azimuts.com/wp-content/uploads/2018/01/Logo-horizontal.png","contentUrl":"https://www.photographie-tous-azimuts.com/wp-content/uploads/2018/01/Logo-horizontal.png","width":1450,"height":463,"caption":"Photographie tous azimuts inc."}

I have tried to disable Yoast SEO and the time out problem still occurs.

Best regards,
Serge

Hi,

Thanks for your patience.

I did not remove any private test pages, but private pages redirect to 404 if you are not logged with admin status. (Your account has admin status.)

On the prod site, I removed the button row on the original page and I was able to add back the code block. I didn’t try to add back the button row because this page is important, and the current state, although not ideal, is usable by customers.

I made no change on the 007 test page because it is easy to reproduce the problem on it with only 100% Enfold code. I know reproducing a problem is essential to fix it.

One question: is there a limit on page size? Looks like, if I remove something, I can add something else…

Best regards,
Serge

Hi,

I did add define(‘WP_MEMORY_LIMIT’, ‘128M’); in CONFIG.PHP and confirmed the limit change in the Site Health page. No go. Still get a time out when I duplicate the «Prochains cours» special header at the end of the 007 test page and save changes.

BTW, the PHP config limits from my hosting provider setting page are memory_limit = 512M and post_max_size = 128M. I see those values in the Site Health page too.

Best regards,
Serge

HI,

I have already spent too many hours on this problem. I worked-around by removing content.

Best regards,
Serge