Hi, I love the timeline feature and have it on another website but it’s not appearing on an existing clients back-end. It says the theme is current. Can you take a look and see why it is missing and if there are other items missing can you load those in for me?
Hey,
Thanks for contacting us!
You are currently using a very old version of the theme, 4.2 and older version of WordPress too. Please update both.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)
Best regards,
Yigit