Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 23, 2024 at 11:21 pm #1431823
    Kelly Erickson

    Hi there,

    Since updating to the latest version release (v5.6.9), I’ve added TikTok and the new Twitter/X icons and links to the Enfold > Social Profiles section so that our icons appear in the header and footer of the site. While the links (including hovers) and space for those icons are indeed “there”, the actual icons are not appearing. They are also missing when I got to insert the icon content through a regular page.

    Thanks in advance!

    January 24, 2024 at 9:15 am #1431866
    Ismael

    Hey Kelly,

    Thank you for the inquiry.

    The icons are displaying correctly on our end. Did you figure out the issue? Please check the screenshot in the private field.

    Best regards,
    Ismael

    January 24, 2024 at 6:37 pm #1431936
    Kelly Erickson

    Hi! Thanks so much for responding!

    Apparently it’s working on all browsers (Firefox, Safari, Opera) EXCEPT for Chrome. I cleared my browser cache as well as the website-level cache, but no luck.

    Thanks!

    January 25, 2024 at 10:44 am #1431989
    Yigit

    Hi,

    I checked your website on Chrome and both icons show up fine on my end. Please see the screenshot in the private content field. That definitely sounds like a caching issue.

    Regards,
    Yigit

    February 2, 2024 at 8:58 pm #1432864
    Kelly Erickson

    It took a while for the caching to clear out but you were right! Sorry to waste your time but I really appreciate it.
    Ticket can be closed, thanks again!

    February 3, 2024 at 11:06 am #1432869
    Rikard

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Tiktok + Twitter/X icons not appearing’ is closed to new replies.