Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • October 2, 2019 at 2:04 pm #1144165
    Juan Pablo Donnet
    Guest

    buenas, quería solicitar ayuda a algún, asesor ya que tengo inconvenientes con el Enfold, cuando quiero cargar las fuentes me da error “Couldn’t add the font because the server didn’t respond.
    Please reload the page, then try again” ; no puedo solucionarlo. Desde ya muchas gracias.

    October 4, 2019 at 7:42 pm #1145059
    Victoria

    Hey Juan Pablo Donnet,

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Do you have the PhpZip extension enabled on the server?

    Best regards,
    Victoria

    August 20, 2020 at 1:41 pm #1239538
    Juan Pablo Donnet
    Guest
    This reply has been marked as private.
    August 23, 2020 at 3:57 pm #1240128
    Victoria

    Hi Juan Pablo Donnet,

    Credentials did not work for me. Could you please update the credentials.

    Best regards,
    Victoria

    August 24, 2020 at 2:02 pm #1240364
    Juan Pablo Donnet
    Guest
    This reply has been marked as private.
    August 24, 2020 at 3:10 pm #1240376
    Juan Pablo Donnet
    Guest
    This reply has been marked as private.
    August 24, 2020 at 6:16 pm #1240462
    Victoria

    Hi Juan Pablo Donnet,

    I try to login, the page reloads, does not show the error and does not redirect me to the dashboard. How can I login and check the website?

    Best regards,
    Victoria

    August 25, 2020 at 12:41 pm #1240646
    Juan Pablo Donnet
    Guest

    Problema solucionado.

    August 25, 2020 at 10:51 pm #1240785
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 9 posts - 1 through 9 (of 9 total)
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