Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 2, 2019 at 6:26 pm #1049333
    newki75

    Hello,

    I have a blog on my site with comments. I’ve added the plugin WP Comment Policy Checkbox to be OK with GDPR rules.
    Unfortunately, this tick box “J’ai lu et j’accepte la politique de confidentialité” under the comments block is not clickable.

    It’s a new bug with the latest version of Enfold, before it was working properly. I’ve desactivated all plugins to be sure. I also have the same configuration (same plugins but other theme) on my own blog and the tick box is clickable : https://yesyouweb.com/appliquer-transformations-images-css3/

    For the moment, on my client’s blog I’ve desactivated the plugin to allow comments but you can reactivate it to reproduce the problem, please find the credentials below.

    Tx for your help!
    Nice day
    Marine

    January 3, 2019 at 7:59 am #1049525
    Vinay

    Hey newki75,

    I checked your site but could not find any tick box under the comment section. please see the attached screenshot.

    Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    January 3, 2019 at 10:33 am #1049553
    newki75

    Hello Vinay,

    I’ve disactivated the plugin so you can reactivate it. BUT to see the tick box, you need to open the page in private navigation cause it we can’t see it while we’re logged in.
    Tx for your help!
    Marine

    January 4, 2019 at 4:38 am #1049777
    Ismael

    Hi,

    The theme has its own GDPR option for the comments field, so you don’t have to install that plugin. Go to the Enfold > Privacy and Cookies panel and look for the Privacy Policy > “Append a privacy policy message to your comment form?” option.

    Best regards,
    Ismael

    January 4, 2019 at 3:00 pm #1049996
    newki75

    Cool Thanks Ismael, I didn’t see this option :-)
    You can close the case and have a nice day

    January 5, 2019 at 7:43 am #1050252
    Rikard

    Hi,

    Thanks for the update, I’ll close this for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
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