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  • May 22, 2015 at 5:34 pm #448500
    nvanwijkvliet

    Hi there,

    I am using WooCommerce to display different areas in a hospital. . My client has asked me to slightly change the category images. All images are 400 x 400 pixels. However, all NEW images I upload, are resized and cut off in a different dimension.
    The problem only occurs when I upload NEW images into the media library, because if I switch the category thumbnail back to an image that is already in the media library, the thumb on the category page is displayed fine.

    Thank you,

    Best regards,

    Nathalie van Wijkvliet

    May 23, 2015 at 1:25 am #448791
    Josue

    Hey!

    You can adjust the product image size:
    WooCommerce > Settings > Products > Display > Product Images

    Cheers!
    Josue

    May 26, 2015 at 11:32 pm #450342
    nvanwijkvliet

    Hi Josue,

    Thanks, but I am not referring to the product image size. I am having issues with the category thumbs and as far as I know, those cannot be changed in the WooCommerce settings.

    Please have a look at the following pages:

    http://colegmedicoarroyito.com.ar/especialidad/anatomia-patologica/. I have added a category image, with a size of 400 x 400 and this image is displayed above the products, in a square.

    However… if you look at http://colegmedicoarroyito.com.ar/especialidad/alergia/ you will see a rectangle displayed above the products, even though I also uploaded a 400 x 400 category image.

    The first time I uploaded category images (400 x 400) I had no issues at all, but now all images that I add to the media library and then use as a category image are displayed as a rectangle, which is not what I want, I want to keep them as a square.

    Could you have another look? Thanks!

    Best regards,

    Nathalie

    May 27, 2015 at 1:10 am #450369
    Josue

    Hi Nathalie!

    Have you tried changing the “Catalog Images” size there – http://a.pomf.se/kivhni.png? remember to regenerate the thumbnails after doing this change.

    Best regards,
    Josue

    May 27, 2015 at 1:59 pm #450556
    nvanwijkvliet

    Hi Josue,

    Yes, I’ve followed all of those steps.

    1) Catalog images are set to ‘400 x 400’ on the page you’ve mentioned.
    2) I have the regenerate thumbnails plugin installed.
    3) I have regenerated the thumbnail for this category: http://colegmedicoarroyito.com.ar/especialidad/alergia/ as a test.

    Nothing is happening, catalog thumbs remain displayed as a rectangle for NEW images. It is like the Enfold (Child) theme is auto resizing / cropping the new category images to 730 x 277 pixels, which I haven’t set anywhere in the theme.

    What else could be causing this problem?

    Thanks,

    Best regards,

    Nathalie

    May 27, 2015 at 8:18 pm #450787
    Josue

    Hi Nathalie,

    Can you please create me a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    May 27, 2015 at 8:26 pm #450790
    nvanwijkvliet
    This reply has been marked as private.
    May 27, 2015 at 8:34 pm #450793
    Josue

    Hey!

    Try the following:
    1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
    2. Go to Settings > Media
    3. Change the entry_with_sidebar image size to your needs.
    4. Regenerate the thumbnails by clicking the button at the bottom.

    Regards,
    Josue

    May 27, 2015 at 8:57 pm #450796
    nvanwijkvliet

    Thanks Josue, that did the job!

    Happy with the support as always, already my 4th site with Enfold and definitely not the last.

    Best regards,

    Nathalie

    May 27, 2015 at 9:20 pm #450801
    Josue

    You are welcome Nathalie, glad to help and thanks for your preference :)

    Regards,
    Josue

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