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  • #729361

    Hello
    I don’t understand why my thumbnails are now always cropped as square.
    Before, thumbnails were cropped to exact dimensions and that’s the way I want it. Since 3 posts, thumbnails are square and I don’t understand why
    I click the option “exact dimension” but I always have a cropped square thumbnail.
    Can you help me ?

    #729787

    Hey ehquionest,

    Have you tried selecting a different size in the media library while inserting the image?

    If you still have any issue Please post us the exact URL where we can see the issue and let us know how to reproduce the problem you are facing along with your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    • This reply was modified 7 years, 11 months ago by Vinay.
Viewing 2 posts - 1 through 2 (of 2 total)
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